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Hi just updated my theme and now my website is not working.
Message is server is not responding.
PLease can u help urgently as the website is down.
When u go into theme customize – there are just lines of syntax errors
hello,
I can give a look into it. Please add some ftp credentials too in your profile data.
Thanks!
Hello,
I logged in but apart from the menu not being assigned in Appearance > Menus, i do not see any other issue. Nor any error notice.
Did you manage to fix them?
Let me know.
Best regards!
Hello,
Normally there should not be any problem updating theme as long as you have not made any changes direct to theme files.
If you had, these changes will be overwritten and lost.
I can suggest you to update theme from the ftp in the future. Just go to wp-content/themes from a ftp account. Upload the new theme version, overwritting the old one. You can keep a backup of old files by simply renaming the old theme and then upload the new version.
**Saving backups is always recommended!
-Or update theme using Envato Market plugin.
Best regards!
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