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Front end editor not responding

    • 6 years, 9 months ago growfio
      Participant

      <div class=”pc-sc-code selectable”>The backend editor doesn’t work. When on the front end editor, the plus button doesn’t do anything. I need to get this working asap to get working on the soon due site, thanks!</div>

    • 6 years, 9 months ago Ruco
      Keymaster

      Hello,

      Please provide the credentials so we can find where your issue is.

      P.S Please update the theme to the latest version.

      Let us know.

      Regards!

    • 6 years, 9 months ago growfio
      Participant
      This reply has been marked as private.
    • 6 years, 9 months ago Mirela
      Participant

      Hello,

      I just tested both front-end and back-end. I added a row and the shop tabbed element in it. Also i edited the text under the title. All changes are saved well. Check it here: https://juliaw.growfio.com/portfolio-grid/

      See screenshot: https://postimg.cc/JHnsvMw8
      Can you please clear cache and hard refresh page? Let me know.

      Best regards!

    • 6 years, 9 months ago growfio
      Participant
      This reply has been marked as private.
    • 6 years, 9 months ago Mirela
      Participant

      Hello,

      I checked again. The preview, aka “Live page” does open in new tab (screenshot). I suggest you clear cache and hard refresh page. Or deactivate any add-ons you may have installed in your browser.

      Best regards!

    • 6 years, 9 months ago growfio
      Participant
      This reply has been marked as private.
    • 6 years, 9 months ago growfio
      Participant

      Is that plugin actually needed? What does it not do if turned off?

       

      Thanks for all your help so far by the way. Is it possible to move this section above the wishlist area? https://gyazo.com/71833da249c273ca23409d7cd6802cfc

    • 6 years, 9 months ago Mirela
      Participant

      Hello,

      The “Customize Posts” plugin should not cause any problem. It’s tested and works well with theme. Perhaps one of your third party plugins could be conflicting with it. Try disbling them all and see.

      -The headers available are composed of max 3 sections. Top row / middle/main row and bottom row. You can only move the elements around these rows and the sections (columns) they have. See screenshot: https://postimg.cc/SjTZ09XY

      Best regards!

    • 6 years, 9 months ago growfio
      Participant
      This reply has been marked as private.
    • 6 years, 9 months ago Mirela
      Participant

      Hello,

      The Customized post plugin is used to further customize posts’s. It’s one of the required plugins, so it’s best to keep it active.

      Best regards!

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