Getting JQuery errors on the website

#Jquery #menu #mobile

- 6 years, 1 month ago judit
  Participant
  Hi,
  
  After installing the theme and configuring everything I noticed two issues,
  
  1- Mobile burger-menu does not work and gives JQuery error when clicking on it
  
  Screenshot 1 URL : https://www.dropbox.com/s/tpwu33swxhl1p31/RM02.png?dl=0
  
  Screenshot 2 URL : https://www.dropbox.com/s/2jdf84hmb96dnbp/RM03.png?dl=0
  
  2- The Sub-menus on Desktop also do not work and give JQuery error when clicking on it
  
  Screenshot URL : https://www.dropbox.com/s/xpqg1nzv3v14s4c/RM01.png?dl=0
  
  Can you please assist in this? The website URL is : https://reachmena.com/site/
  
  This topic was modified 6 years, 1 month ago by judit.
  
  This topic was modified 6 years, 1 month ago by judit.
  
  This topic was modified 6 years, 1 month ago by judit.
- 6 years, 1 month ago judit
  Participant
  
  Hi,
  
  Any update on the below issue?
- 6 years, 1 month ago Mirela
  Participant
  
  Hello,
  
  Can you please add some wp credentials in your profile? So we can give it a close rlook. Read this article for more information.
  
  Best regards!
- 6 years, 1 month ago judit
  Participant
  
  I added WP credentials and the sFTP details to the server, appreciate your quick response
- 6 years, 1 month ago Mirela
  Participant
  
  Hello,
  
  Please deactivate all third party plugins and try again. This happens mostly due to js script conflicts.
  Let us know.
  
  Best regards!
- 6 years, 1 month ago judit
  Participant
  
  When I deactivated the “Slider Revolution” plugin both the sub-menu on the home page on Desktop site and the mobile menu worked fine. I under that “Slider Revolution” is a third party plugin but it was installed part of theme with its package and it is available in the demo data, so can you please suggest a solution for this urgently?
- 6 years, 1 month ago judit
  Participant
  
  Can you please get back to us on this ASAP?
- 6 years, 1 month ago Mirela
  Participant
  
  This reply has been marked as private.
- 6 years, 1 month ago judit
  Participant
  
  Can you please update us on this issue? we need the fix ASAP
- 6 years, 1 month ago Mirela
  Participant
  
  Hello,
  
  What php version are you running? Please make sure to have 7.0 or above. This is an error caused by the php version.
  Let us know.
  
  Best regards!

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