Missing Elements and Visual Composer Pt2

- 6 years, 8 months ago jblue1914
  Participant
  
  Expired
  
  Hello. Did not get email when you responded to last post. Expired.
  
  Can not edit pages properly. No visual composer, layerslider, page settings, nothing. Can’t edit page at all.
  
  Login in profile.
  
  Thanks!
- 6 years, 8 months ago Ruco
  Keymaster
  
  Hello,
  
  1. Your support license is expired in that case you have to renew your support license.
  
  2. I have tried anyway to access your WordPress dashboard but seems impossible with the creds you have added there.
  
  3. Please check the theme documentation https://codeless.co/tower/documentation
  
  Let us know.
  
  Regards!
- 6 years, 8 months ago jblue1914
  Participant
  
  Expired
  
  This reply has been marked as private.
- 6 years, 8 months ago Mirela
  Participant
  
  Hello,
  
  You have a very old theme and Visual Composer version. The latest theme version is 2.7 and latest VC version is 5.5.5.
  
  Please download the latest theme version from your Envato > Downloads menu. Then proceed in updating theme and it’s included plugins.
  Check these articles for more information:
  https://codeless.co/tower/documentation/main.html#update_theme
  https://support.codeless.co/?ht_kb=update-plugins-using-only-the-included-in-theme-version
  
  Best regards!
- 6 years, 8 months ago jblue1914
  Participant
  
  Expired
  
  This reply has been marked as private.
- 6 years, 8 months ago Ruco
  Keymaster
  
  Hello,
  
  I have just removed some extra plugins you have installed that conflict with theme theme. If you check now you can edit the pages with Visual Composer without any problem.
  
  I think this plugin can affect the functionality of the theme: Massive Addons – Uber Visual Composer Extension
  
  Regards!
- 6 years, 7 months ago jblue1914
  Participant
  
  Expired
  
  This reply has been marked as private.
- 6 years, 7 months ago Ruco
  Keymaster
  
  Hello,
  
  Sorry i haven’t found what had caused this issue before. I have removed the old page and created a new one. Now everything is ok.
  
  Let us know if you need any further help.
  
  Regards!
- 6 years, 7 months ago jblue1914
  Participant
  
  Expired
  
  Last thing.
  
  If you can get Layerslider wp, remove the hamburger menu on the left.
  
  That’s it.
  
  Good job
- 6 years, 7 months ago Ruco
  Keymaster
  
  Hello,
  
  The menu in the left was removed.
  
  Regards!

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