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update template

    • 6 years, 7 months ago tamara
      Participant

      hello,

      I updated the template today. If I do not do setup the site was empty.

      I had to do setup and all my menus, widgets, header, footer were gone.

      is there a way to take them back from old files.

    • 6 years, 7 months ago Ruco
      Keymaster

      Hello,

      Please can you check the website now?

      Let me know if something is like it was before.

      Regards!

    • 6 years, 7 months ago tamara
      Participant

      it’s ok.

      i will change header and footer.

    • 6 years, 7 months ago tamara
      Participant

      So I changed my original header and modified it to have

      menu (3 links) – logo center – extras

      it looks good in 15.6″ screen but when the screen is bigger the menu at the left side changes to have only one link visible !!

    • 6 years, 7 months ago Ruco
      Keymaster

      Hello,

      I have just resolved your issue by switch off this option: Customizer > Header> Layout > Force Center, Middle Column.

      Now seems everything ok.

      Let us know.

      Regards!

    • 6 years, 7 months ago tamara
      Participant

      yes thank you.

      I will continue with my other problems in this ticket concerning the update, no need to open another ones.

      1. How can I change the submenu position to make it nearer the menu (please check shop and its submenu, its very far, I can’t click on it)

      2. show filters on/off does not change anything in shop pages.

      3. can you check my woocommerce left menu in general shop page, it does not show correctly, while it is correct in the categories and sub categories pages.

      4. The shop page used to show all products together, now it does not show anything until you click on a category.

      Thank you

    • 6 years, 7 months ago tamara
      Participant

      good morning,

      I modified the custom css for the submenu. still have the other 3 points

      thanx

    • 6 years, 7 months ago tamara
      Participant

      for point N 3 The categories menu is correct (don’t know why) but the shop page is still empty of products.

      I have an urgent problem also the server resources are very high again it gives 500 internal error. the problem was first solved by disactivating the pluginWooCommerce Variation Swatches.

      now with the update the error is back again !!

      5. click on view cart, then continue shopping instead of checkout : it goes to a page called /logo1/ where there are the products with no category menu, it does not go to shop page ??

      • This reply was modified 6 years, 7 months ago by tamara.
    • 6 years, 7 months ago Ruco
      Keymaster

      Hello,

      1. This is the css responsible for this:

      nav:not(.cl-dropdown-inline) .menu > li > ul.sub-menu { margin-top:-30px !important; left:0px;}

      You can change the instruction on how you want it. For example if you want it higher you have to change the margin-top from -30px to -50px. Go to Customizer > General > Custom Css and change the above line values.

      2. Filters are hidden as i see

      4. The shop is ok you have only to add the set the Shop page on WooCommerce settings

      5. Only to set the checkout page on WooCommerce please try now.

      Let us know.

      Regards!

    • 6 years, 7 months ago tamara
      Participant

      good morning,

      I have an urgent problem also the server resources are very high again it gives 500 internal error. the problem was first solved by disactivating the pluginWooCommerce Variation Swatches before the update, do I need to disactivate this also with this version ??

    • 6 years, 7 months ago Ruco
      Keymaster

      Hello,

      The only thing that i doubt is the PHP Post Max Size variable to larger.

      Please try to disable all third-party plugins that aren’t part of our theme.

      Check it again.

      Regards!

    • 6 years, 7 months ago tamara
      Participant

      good morning:

      filters are always visible ?? but not urgent.

      woocommerce updated their plugin to 3.5.2 do you think I can update on june template ??

    • 6 years, 7 months ago Ruco
      Keymaster

      Hello,

      Yes you can update the theme and the WooCommerce.

      Theme is compatible with the latest WooCommerce version.

      Let us know.

      Regards!

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