Error Message

- 5 years, 11 months ago tpedesign
  Participant
  Hello there,
  
  I am having another problem. Please see the warning messages on my site. This was after I updated the theme to the current version:
  
  https://fnvfireworks.com/redesign/
  
  Note the php errors. If I disable the pagebuilder plugin, there are other errors in some codeless files.
  
  Can you please let me know what is going on here?
  
  Thank You
  
  This topic was modified 5 years, 11 months ago by tpedesign.
  
  This topic was modified 5 years, 11 months ago by tpedesign.
  
  This topic was modified 5 years, 11 months ago by tpedesign.
- 5 years, 11 months ago tpedesign
  Participant
  
  This reply has been marked as private.
- 5 years, 11 months ago Ruco
  Keymaster
  
  Hello,
  
  Please can you provide to me your right wp creds so i can investigate the issue closer?
  
  I tried with the one you have provided above but seems impossible. Please can you resend theme. I think is a little issue with the shortcodes that can be fixed in the moment.
  
  Regards!
- 5 years, 11 months ago tpedesign
  Participant
  
  This reply has been marked as private.
- 5 years, 11 months ago Ruco
  Keymaster
  
  Hello,
  
  Please can you check it now. I have just updated the Codeless Builder and everything is ok at the moment.
  
  Let us know.
  
  Regards!
- 5 years, 9 months ago tpedesign
  Participant
  
  Hi All is working now, thank you! Another problem I am having. You will need the credentials in this thread to log into my site. But you will see here:
  
  https://fnvfireworks.com/redesign/products/
  
  The product thumbnail for “bent rail” is not cropping correctly. The funny part is, if you log into the site, and go to the same page, and then click the customizer, it magically crops the image correctly. I think I have the settings correct to crop all of the images into a square. Am I doing something wrong here? This seems like a bug.
  
  Please let me know
- 5 years, 9 months ago Ruco
  Keymaster
  
  Hello,
  
  The image need to be bigger in height, the other images are 400 – 600 px in height and in the one with the problem the height is only 293 px. If you a upload an bigger image the problem will be resolved.
  
  Let us know.
  
  Regards!
- 5 years, 9 months ago tpedesign
  Participant
  
  Why does it work properly in customizer? I dont want to have to resize images, I want it to work how it does in customizer. This is an obvious bug and I am asking you to fix it. “Upload a different sized image” is not a fix. Thank you.
- 5 years, 9 months ago Ruco
  Keymaster
  
  Hello,
  
  Please can you check it now. I have added a new bigger image, the problem is that in the customizer there is no resizing done. In the published version there some image size of WooCommerce settings that resize the image to look better this is why you saw it smaller.
  
  Let us know if it is ok.
  
  Regards!

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