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Unable to edit / save changes

    • 6 years, 5 months ago DevlinGF
      Participant

      So I’ve been trying to edit the Portfolio Agency template (Folio) after importing all the data, but I have come across many bugs.

      Mainly when I update things (using the Codeless Builder) either the ‘Publish’ but says ‘Published’ and I am not able to save any changes, or when I can click ‘Publish’ nothing happens / the changes are not saved. This is mainly happening on the Portfolio Items, but happens on other pages too.

      When I try to amend things in any other builder I can just see the code and not the builder as it should appear.

      The point of me purchasing the theme was to speed up workflow and not have to code things myself / ease of use for my client.

      I originally imported the theme into an existing site. When I came across these errors I decided to abandon all my work and start with a fresh install. Sadly this made no different and costed me considerable time. The errors persist.

      I have also used Safari, Chrome and Firefox and get the same errors on all browsers.

      As it currently stands this theme is not workable, I love the design so hope you can help otherwise I will have to ask for a refund.

      Thank you.

    • 6 years, 5 months ago Mirela
      Participant

      Hello,

      Please send us some valid wp credentials in a private reply. So we can check this close. What php version are you running? Which demo did you import?

      Let us know.
      Best regards!

    • 6 years, 5 months ago DevlinGF
      Participant
      This reply has been marked as private.
    • 6 years, 5 months ago Ruco
      Keymaster

      Hello,

      You can edit the theme with the WpBakery Visual Composer that i have updated. You have only to edit the page with WpBakery Visual Composer from the back-end. While we are working to identify the issue.

      If we will launch and new update an email notification will let you know.

      Sorry for any inconvenience.

      Regards!

    • 6 years, 5 months ago balschuler
      Participant

      I’m having the same issue. The front-end Codeless Builder only displays a greyed out “Published” button so I cannot save any changes.

    • 6 years, 4 months ago Ruco
      Keymaster

      Hello,

      We are sorry for inconvenience, we are working on a new update to fix this problem. At the moment until the update release (asap) you can work with the WpBakery Visual Composer on the back-end.

      When the new update will be online you will receive an email notification.

      Sorry again!

      Regards!

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