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Problem with install at Content Stage

    • 6 years, 4 months ago optimized
      Participant

      Expired

      <span class=”item-support__purchase-code”>Hi,</span>

      Using the setup wizzard I chose the Business demo but during the content import I get the following error for https://optimizeddevelopment.net/ambientic :

      <b>Warning</b>: require(/home/newsites/public_html/wp-blog-header.php): failed to open stream: No such file or directory in <b>/home/newsites/public_html/index.php</b> on line <b>19</b>

      <b>Warning</b>: require(/home/newsites/public_html/wp-blog-header.php): failed to open stream: No such file or directory in <b>/home/newsites/public_html/index.php</b> on line <b>19</b>

      <b>Fatal error</b>: require(): Failed opening required ‘/home/newsites/public_html/wp-blog-header.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in <b>/home/newsites/public_html/index.php</b> on line <b>19</b>

      No pages are then imported.

      How can we fix this issue ?

      Regards,

      Mike

       

    • 6 years, 4 months ago Ruco
      Keymaster

      Hello Mike,

      Please can you share with us your wp credentials in your profile details so i can install the demo for you.

      Let us know.

      Regards!

    • 6 years, 4 months ago optimized
      Participant

      Expired

      Hello Ruco,

      Thanks for the fast response.

      I created an new site and followed the instructions in the documentation – not using the wizzard – and the demo installed correctly.

      Could you please reset me to unexpired for this theme.

      Regards,

      Mike

       

       

       

    • 6 years, 4 months ago Ruco
      Keymaster

      Hello,

      Ok, for sure we will update the system of the license to update you status.

      Regards!

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