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Hello, we are having some troubles with our shop that is builded in June Theme. In products we have some variables on the prices depending on the size on each one, the problem that we have is the price on the catalog is not the real price that we are adding.
Can you please help us with this?
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Hello,
Please make sure to have set up the prices right. Check this video tutorial: https://youtu.be/Rw_tct2pfoY?t=272
If the issue persists, send us some valid wp credentials in a private reply. So we cna give it a closer look.Best regards!
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Hello,
I have just tried with the two platforms and the price is the same:
Windows:
https://imgur.com/K8EzfmFIOS:
Let me know.
Kind Regards!
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Hi, we still facing the problems on the page with procduct prices.
These are the real prices from the products.
The only way that those products get updated to the real prices is to buy a product and for some reason all the prices start to show the real ones.
Another problem that we are facing is on Mobile (responsive) we have an over width in all the page and i cant find the solution in this, and the guide is not showing anything about this.
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Hello,
I fixed it.
See screenshot: https://ibb.co/stQjrhd
Please clear cache and refresh page.Best regards!
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Well the only problem that we are facing now is the width on mobile (Android and iPhone), all the pages have a white stripe that i cant find the solution, i Dont know if there´s a solution on the theme.
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Hello,
Can you please be more clear? Where is this white stripe? Can you send me a screenshot?
Best regards!
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Hi, you fixed the over <i><b>weigth on mobile</b></i>.Thx
But we are still facing problems with the prices in the store, we upload 2 videos:
the first one: https://connectactivewear.com/wp-content/uploads/2019/04/Video1.mp4
This is where each item shows another prices that are not from the store, and when you place the order get updated.
The second: https://connectactivewear.com/wp-content/uploads/2019/04/video2.mp4
All prices get updated with the correct ones, and the page works.
But if you are in another network the same problem will appears again and again, even if you are on Uk, US, Spain or Mexico the problem still persist.
If you can help us with this because we dont know how to deal with this problem.
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Hello,
Do you have any caching plugin installed? Please try clearing the cache first. I think you may be looking a t old version of theme cached in the server.
I tried again and the price is showing correctly. See screenshots:
https://ibb.co/d57DHmd
https://ibb.co/kyKJBcvLet us know.
Regards! -
There is no natively installed server side caching system on GoDaddy’s shared servers, and there´s no caching plugin installed on our website.
Please test on other networks – IPs and devices, you will see that the problem still persist, our test comes from Spain- Madrid, Mexico – Ciudad de Mexico, United States – New York and UK – London.
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Whe make a test in another server with a copy of the same page, there´s some problem with woocomerce.
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