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In another ticket, M Mirela wrote “P.S: Please extend the “SUPPORT LICENSE” so we can continue helping you. Your last support purchase was available until December 2018.”
However, On 24 March 2019 I paid for 6-months support. Below is text from the invoices:
HANDLING FEE
From:
Envato Pty Ltd
PO Box 16122 Collins Street West Victoria
8007
Australia
ABN 11 119 159 741$2.00 Handling Fee for Envato Market order 102161770
Date: Invoice No: Order No:
24 Mar 2019 IVHF17140898 102161770
RENEWED SUPPORT$41.13
Date: Invoice No: Order No:
24 Mar 2019 IVIP31368459 102161770Author:
L Roshi (code-less) Tirana
1060
AlbaniaSpecular – Responsive Multi-Purpose Business Theme – 6 months $41.13 renewed support
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Hello,
Thank you for letting me know. We have a glitch in server side that’s why the status is not being updated automatically. I checked your older posts and December 2018 was the latest date mentioned.
Will update it now in your profile data.Best regards!
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