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Dear Support,
I cannot change any pages content by using Codeless Page Builder as red box area.
It is very headache because I cannot save changes by WPBekary Page Builder. But also change modify the content my Codeless Page Builder. Nothing I can do due with this screen. Please reply me ASAP
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Hello,
What theme version do you have? Please make sure to have theme and plugins updated first. If the issue persists, send us some wp credentials in a private reply.
Best regards!
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The version is the most update. I have found that the problem is cost from WPBakery Page Builder. I have create another ticket about this problem
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Hello,
This is not a problem of WP Bakery. That is an independent plugin. You are accessing the Customizer in the screenshot above. In the Customizer you can change theme options, not page options. To change page options, go to the page editor and click on the “Codeless Builder” button. See screenshots:
https://ibb.co/jy6vWbVHowever, i see some errors in your console: https://ibb.co/8jy838Z
Please deactivate all third party plugins first. The “Templates and Add-ons for WP Bakery” plugin is giving an error.Let us know.
Best regards! -
I am sure this is the WP Bakery because it happen before I install Templates and Add-ons for WP Bakery for try. I have installed another dummy site
The problem still exists. I cannot update any text field by “WP Bakery Page Builder” Frontend editor.
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Hello,
To edit page using the WP Bakery, first open page from Pages menu or click on the “Edit page” option at the wordpress top bar (screenshot), then click on “Backend” button. Screenshot.
Best regards!
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Yes I can use the backend editor of WPBakery, but why I can use the frontend editor?
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Hello,
Sorry for the late reply.
I just opened the test home page with Codeless Builder and all elements show the controls (edit/delete/clone) when the mouse is over them. See screenshots:
https://ibb.co/GWMFmHC
https://ibb.co/cJ32cBkPlease clear cache and refresh pages. If you still do not get this, then i suggest you open site from another browser or make sure to have any add-on deactivated.
Best regards!
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Thanks a lot. I have make clear that some page needed to use WP Bakery backend editor and some items needed to use codeless page builder.
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Hello,
Sorry i didn’t understand very well the last reply. Is all ok now on your part? Do you want us to check anything else?
Let us know.
Regards!
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