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Cannot change page content by Codeless Page Builder

Codeless Page Builder
    • 6 years, 5 months ago nobleits
      Participant

      Dear Support,

      I cannot change any pages content by using Codeless Page Builder as red box area.

      It is very headache because I cannot save changes by WPBekary Page Builder. But also change modify the content my Codeless Page Builder. Nothing I can do due with this screen. Please reply me ASAP

    • 6 years, 5 months ago Mirela
      Participant

      Hello,

      What theme version do you have? Please make sure to have theme and plugins updated first. If the issue persists, send us some wp credentials in a private reply.

      Best regards!

    • 6 years, 5 months ago nobleits
      Participant

      The version is the most update. I have found that the problem is cost from WPBakery Page Builder. I have create another ticket about this problem

    • 6 years, 5 months ago Mirela
      Participant

      Hello,

      This is not a problem of WP Bakery. That is an independent plugin. You are accessing the Customizer in the screenshot above. In the Customizer you can change theme options, not page options. To change page options, go to the page editor and click on the “Codeless Builder” button. See screenshots:
      https://ibb.co/jy6vWbV

      However, i see some errors in your console: https://ibb.co/8jy838Z
      Please deactivate all third party plugins first. The “Templates and Add-ons for WP Bakery” plugin is giving an error.

      Let us know.
      Best regards!

    • 6 years, 5 months ago nobleits
      Participant

      I am sure this is the WP Bakery because it happen before I install Templates and Add-ons for WP Bakery for try. I have installed another dummy site

      https://test.team-power.hk

      The problem still exists. I cannot update any text field by “WP Bakery Page Builder” Frontend editor.

    • 6 years, 5 months ago Mirela
      Participant

      Hello,

      To edit page using the WP Bakery, first open page from Pages menu or click on the “Edit page” option at the wordpress top bar (screenshot), then click on “Backend” button. Screenshot.

      Best regards!

    • 6 years, 5 months ago nobleits
      Participant

      Yes I can use the backend editor of WPBakery, but why I can use the frontend editor?

    • 6 years, 5 months ago Mirela
      Participant

      Hello,

      There seems to e a bug with it. I have reported to the developers. We are checking it and will include a fix in the next theme update.
      For now, please continue using backend.

      Best regards!

      • This reply was modified 6 years, 5 months ago by Mirela.
    • 6 years, 5 months ago nobleits
      Participant
      This reply has been marked as private.
    • 6 years, 5 months ago nobleits
      Participant
      This reply has been marked as private.
    • 6 years, 5 months ago Mirela
      Participant

      Hello,

      Sorry for the late reply.
      I just opened the test home page with Codeless Builder and all elements show the controls (edit/delete/clone) when the mouse is over them. See screenshots:
      https://ibb.co/GWMFmHC
      https://ibb.co/cJ32cBk

      Please clear cache and refresh pages. If you still do not get this, then i suggest you open site from another browser or make sure to have any add-on deactivated.

      Best regards!

    • 6 years, 5 months ago nobleits
      Participant

      Thanks a lot. I have make clear that some page needed to use WP Bakery backend editor and some items needed to use codeless page builder.

    • 6 years, 5 months ago Mirela
      Participant

      Hello,

      Sorry i didn’t understand very well the last reply. Is all ok now on your part? Do you want us to check anything else?

      Let us know.
      Regards!

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