Customize Display Error

- 5 years, 7 months ago Kingze
  Participant
  
  https://milonastudioshop.com/
  
  1)The front page shows the following:
  
  https://ibb.co/BtWTbVp
  
  The content of the red box in the home page, I can’t find it in the Customize.
  
  How can I modify the contents of the red box?
  
  2)Customize shows something like this:
  
  https://ibb.co/cx9sQbx
  
  https://ibb.co/Ny77XRJ
  
  If I delete one of the rows, it will all disappear.
  
  How can I avoid such problems?
  
  Thanks.
- 5 years, 7 months ago Mirela
  Participant
  
  Hello,
  
  1-That is content block you can find in page’s options panel. Just check in the left sidebar. This has been changed in later updates, so i can’t send you a screenshot. If you send us some wp credentials in a private reply, i can login and screenshot it to point it out.
  In the latest update this content can be changed using the customizer elements.
  
  *We recommend to always keep theme up to date in order to avoid any issue or errors.
  
  2-Please do update theme first and then proceed in updating all included plugins. let us know if you would still have these issues.
  
  Best regards!
- 5 years, 7 months ago Kingze
  Participant
  An error occurred after the upgrade：
  
  Fatal error: Uncaught Error: Class 'Kirki' not found in /**/wp-content/themes/june/includes/codeless_builder/config/cl-page-elements.php:3 Stack trace: #0 /**/wp-content/plugins/codeless-builder/include/core/cl-builder-base.php(53): require_once() #1 /**/wp-content/plugins/codeless-builder/include/core/cl-builder-base.php(33): Cl_Builder_Base->load_page_elements() #2 /**/wp-content/plugins/codeless-builder/codeless-builder.php(127): Cl_Builder_Base->init() #3 /**/wp-includes/class-wp-hook.php(286): Cl_Builder_Manager->init('') #4 /**/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #5 /**/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #6 /**/wp-settings.php(505): do_action('init') #7 /**/wp-config.php(90): require_once(' /**/…’) #8 /**/wp-load.php(37): require_once(' /**/...') #9 /ki in / /**/wp-content/themes/june/includes/codeless_builder/config/cl-page-elements.php on line 3
  
  I have solved this problem by overwriting the theme folder.
  
  This reply was modified 5 years, 7 months ago by Kingze.
- 5 years, 7 months ago Kingze
  Participant
  
  This reply has been marked as private.
- 5 years, 6 months ago Mirela
  Participant
  
  Hello,
  
  Please deactivate all third party plugins and try again. i suspect one of them is messing with theme code.
  
  Note: Please know the way to customize site general options and add element to a page has changed in later versions. From Appearance > Customize you can only edit main theme options & settings. For pages individually, you have to access the builder from page profile like in the screenshots.
  Step 1- https://ibb.co/SnBZycs
  Step 2- https://ibb.co/0McYwYT
  
  The developers just separated theme’s main options from page’s options.
  
  Best regards!
- 5 years, 6 months ago Kingze
  Participant
  
  Customization can work.
  
  I also have a question, how to add a product list content block like the category display page to the page.
  
  The home page has such a product list before the upgrade, and now I can’t find it.
- 5 years, 6 months ago Mirela
  Participant
  
  Hello,
  
  You can add the shop element to achieve this. See screenshot: https://ibb.co/w4zHhm1
  The exact look is set by default in the assigned shop page.
  
  Best regards!
- 5 years, 6 months ago Kingze
  Participant
  
  https://milonashop.com/wp-admin/customize.php?url=https%3A%2F%2Fmilonashop.com%2Fshop%2F%3Fclactive%3D1&clactive=1
  
  When editing the default shop page, cannot add elements.
  The elements below the load more button cannot be edited.
  https://ibb.co/3m9RcCz
- 5 years, 6 months ago Mirela
  Participant
  Hello,
  
  Shop page assigned in woocommerce options, works like the posts page. Once you assign that template to the page (either set it up as blog page or set it up as shop page) then it will display the elements of that template(blog/shop).
  That’s why you can no longer add elements to blog page or shop page.
  
  The content you are referring to is of a page and added as bottom content in the shop template. You can find it in Customize > Shop > Shop Page Archive > Shop Bottom Content. See screenshot: https://ibb.co/8YPP93Z
  Either remove it here, or go to the specific page (Shop Bottom Content) and edit the content there.
  
  Best regards!
  
  This reply was modified 5 years, 6 months ago by Mirela.
- 5 years, 6 months ago Kingze
  Participant
  
  Ok, thank you, I am going to explore it myself.
- 5 years, 6 months ago Kingze
  Participant
  
  https://milonashop.com/wp-admin/post.php?post=56&action=edit
  
  When I edit the Page, there is content, but when I edit it with CODELESS BUILDER, I can’t display the content.
  
  https://ibb.co/0yZqcPm
  
  https://ibb.co/WkckycR
  
  What is the problem and what should be done.
  
  Thanks.
- 5 years, 6 months ago Kingze
  Participant
  
  Hello, is this problem being handled? If this problem cannot be solved, the follow-up work cannot continue.
  
  Thanks.
- 5 years, 6 months ago Mirela
  Participant
  
  Hello,
  
  Sorry for the late reply!
  Please deactivate all third party plugins first. Let us know if you still have the issue after this.
  
  Best regards!
- 5 years, 6 months ago Kingze
  Participant
  
  Please help me disable all third-party plugins because I don’t know what third-party plugins mean. CODELESS BUILDER won’t work when I disable all plugins.
  
  Our website has not been officially launched yet, and the data I have backed up, so don’t worry when you operate.
- 5 years, 6 months ago Kingze
  Participant
  
  I don’t know which plugins are needed for the June theme.
- 5 years, 6 months ago Mirela
  Participant
  
  Hello,
  
  Third party plugins are all plugins that did not came with theme. That are not included in theme package. A list of them can be found in theme’s profile in Themeforest. See here.
  
  However, i have forwarded you ticket to theme developer for a more proffessional review. We will update you as soon as we can.
  
  Best regards!
- 5 years, 6 months ago Kingze
  Participant
  
  Good, thank you very much. I hope to solve it as soon as possible.
- 5 years, 6 months ago Kingze
  Participant
  
  When is it expected to be resolved?
- 5 years, 6 months ago Ruco
  Keymaster
  
  Hello,
  
  We have tried anything to find what cause this issue but seems impossible without check the server logs.
  
  Please if it possible can give to us access to the host apache logs so we can identify the issue.
  
  Let us know.
  
  Regards!
- 5 years, 6 months ago Kingze
  Participant
  
  Server is nginx. Do we need to provide you with an SSH account here?
- 5 years, 6 months ago Kingze
  Participant
  
  Our server is hosted in Google cloud, using SSH key authentication connection, you can provide an SSH key to me, I add it to the server SSH key list.
- 5 years, 6 months ago Kingze
  Participant
  
  This reply has been marked as private.
- 5 years, 6 months ago Ruco
  Keymaster
  
  This reply has been marked as private.
- 5 years, 6 months ago Kingze
  Participant
  
  This reply has been marked as private.
- 5 years, 6 months ago Ruco
  Keymaster
  
  This reply has been marked as private.
- 5 years, 6 months ago Kingze
  Participant
  
  I have reloaded wordpress, everything starts from scratch.
  
  But I protect the previous data for you to analyze the error.
  
  https://sandbox.milonashop.com
  
  So the error file also becomes https://sandbox.milonashop.com/nginx_error.log
  
  I hope that you can analyze the real cause of the error to avoid encountering the same problem again.
  
  Good luck.
- 5 years, 6 months ago Ruco
  Keymaster
  
  Hello,
  
  Did you have resolved the issue ? As i see from the logs the issue is caused by the nginx server.
  
  Let us know.
  
  Regards!
- 5 years, 6 months ago Kingze
  Participant
  
  I have not solved this problem yet. I reinstalled WordPress, WooCommerce, June.
- 5 years, 6 months ago Ruco
  Keymaster
  
  Hello,
  
  This is a problem with your server as i see from logs. There is a miss-configuration.
  
  If you try to install the theme in another server you will see that the problem will be fixed.
  
  Let us know.
  
  Regards!
- 5 years, 6 months ago Kingze
  Participant
  
  I still have a new theme installed on the original server (no new server, virtual host added).
  The previous topic was an error during the upgrade process, then I removed the theme and reinstalled the theme. An error occurred after about a few days of use and could not be resolved.

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