I can' add images - Codeless Support Center

- 5 years, 2 months ago LPOVDH
  Participant
  
  Hi,
  
  I have issues with adding images to the site. Images are not uploaded in the WPBakery Page builder. This is not working for background images as well as single image elements.
  
  How can I fix this ?
  
  I have WordPress 5.2.2, Folie 2.5.7 and WPBakery that come with the template, 6.0.4
  
  Thanks you !
- 5 years, 2 months ago Mirela
  Participant
  
  Hello,
  
  First, contact your hosting service. Issues with upload are server related. However, if you post a link of the site we can check out if there are any errors in the console.
  
  Best regards!
- 5 years, 2 months ago LPOVDH
  Participant
  
  Hi,
  
  Thanks for your reply. I have others website that work without problem (WordPress too). And according to my host there is no particular problem.
  
  The link is in my profile: https://lespovuesdenhaut.fr/
  
  Regards,
- 5 years, 2 months ago Mirela
  Participant
  
  Hello,
  
  I did a test by uploading a new image and adding it to a test page: https://lespovuesdenhaut.fr/test/
  
  I had no problem uploading the image. Where did you try it?
  
  Best regards!
- 5 years, 2 months ago LPOVDH
  Participant
  
  Hi,
  
  In the page “Photos” when I try to edit the gallery.
  
  The thumbnails don’t load, and I can’t modify the gallery (I can upload but I can’t apply the change, it seem blocked).
  
  Regards
- 5 years, 2 months ago Mirela
  Participant
  
  Hello,
  
  I suggest you change the browser or check if any browser add-ons are interfering.
  I tried again and had no problem adding a new gallery and adding more images to it. See screenshot: https://ibb.co/rFdqCW2
  
  Best regards!
- 5 years, 2 months ago LPOVDH
  Participant
  
  Hi,
  
  <span style=”color: #4b4d4d; font-family: Raleway; font-size: 14px;”>or check if any browser add-ons are interfering</span>
  
  Right in the target ! The problem came from Adguard…
  
  I added an exception to my website and it work perfectly ! Many thanks for your help :)
  
  Regards
- 5 years, 2 months ago Mirela
  Participant
  
  You’re welcome!
  
  If you like our theme and support, please leave us a review on Themeforest. It’s important for us!
  https://themeforest.net/downloads
  
  Thank You :)

Viewing 7 reply threads

You must be logged in to reply to this topic.

Community Forums

I can’ add images

Site Links

Useful Articles

Login