error when installing cf7-cost-calculator-price-calculation plugin

- 5 years, 2 months ago rmatteliano
  Participant
  
  I’m experiencing an issue when trying to load a website template from the Handel theme (https://themeforest.net/item/handel-responsive-multipurpose-business-theme/20506941).
  
  When installing the cf7-cost-calculator-price-calculation plugin, the website crashes and the following error appears: “The site is experiencing technical difficulties. Please check your site admin”
  
  Steps to reproduce:
  
  1) Login to WordPress
  
  2) Install theme “Handel”
  
  3) Select “Codeless” in menu>Step Wizard>Setup Now
  
  4) Once plugins start to load, error occurs: “The site is experiencing technical difficulties. Please check your site admin”
  
  —–
  
  I need to know what the server requirements are for this plugin so I can try to update and use this template.
  
  Otherwise… any other ideas?
- 5 years, 2 months ago Mirela
  Participant
  
  Hello,
  
  Please check here the server requirements for theme: https://codeless.co/handel/documentation/#requirements
  
  Let us know how it goes.
  Best regards!
- 5 years, 2 months ago rmatteliano
  Participant
  
  I made all the necessary updates, but each time I try to load the “construction dark” template my site gets taken down due to an issue with this plugin. Not sure how this can be fixed.
- 5 years, 2 months ago Mirela
  Participant
  
  Hello,
  
  Please add some wp and ftp credentials in a private reply. So we can give it a closer look.
  
  Best regards!
- 5 years, 2 months ago rmatteliano
  Participant
  
  This reply has been marked as private.
- 5 years, 2 months ago Mirela
  Participant
  
  Hello,
  
  Yes. The ftp also in case we need to access the theme/plugins files directly. Or you could add them in your profile. Read this article for more information: https://support.codeless.co/?ht_kb=add-private-login-credentials
  
  Best regards!
- 5 years, 2 months ago rmatteliano
  Participant
  
  This reply has been marked as private.
- 5 years, 2 months ago rmatteliano
  Participant
  
  This reply has been marked as private.
- 5 years, 2 months ago Mirela
  Participant
  
  Hello,
  
  I deactivated all plugins, imported demo(without any problem) and then activated only the plugins that are part of theme package.
  
  I suspect the issue you faced was due to some plugin’s conflict with our plugin. I suggest you start activating the other plugins one at a time, until you find the one conflicting.
  
  It’s not recommended to have many plugins installed, so if there is any plugin you do not need, is best to remove it.
  
  Please refresh site to see the changes.
  Best regards!

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