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    • 5 years, 8 months ago [email protected]
      Participant

      Hello there,

      I have been having trouble with the Codeless builder since yesterday. I can not access the element’s tabs for design, animation or responsive customization. I would truly appreciate your fast response.

      Thanks

       

    • 5 years, 8 months ago Mirela
      Participant

      Hello,

      We are happy to check it. I tried logging in with the current username/password you have added in your profile data, but it was not possible.

      Can you please check them?

      Best regards!

    • 5 years, 7 months ago [email protected]
      Participant

      Hi, thanks for your response.

      I updated my information and just logged out and logged in to my account with this information. It should be fine now. Can you please check it one more time?

      Thanks

    • 5 years, 7 months ago Mirela
      Participant

      Hello,

      This is a problem caused by the latest WordPress version. Our developers are working on it and will release un update asap. You will be notified when it’s ready to download.
      In the meantime, please use the WP Bakery builder. It has no problems. See the screenshot: https://ibb.co/WcwbzHB So that at least you can keep working for now. As soon as the release is on, you may use Codeless Builder again.
      I deactivated CoBlocks, Full Site Editing, and Gutenberg plugins. The theme is build with Codeless Builder and has a customized Visual Composer (WP Bakery plugin) so that the shortcodes of Codeless BUilder are recognized from Visual Composer and vice-versa.

      Sorry for any inconvenience and thank you for letting us know.

      Best regards!

    • 5 years, 7 months ago [email protected]
      Participant

      Hi there,

      Thanks for explaining the reason behind the bug and for suggesting to continue working with WP Bakery Builder. I just played around with it a little bit, and it seems similar to Codeless builder. Therefore, I will continue my work on that platform since I am way behind my timeline to finish my portfolio.

      Kind regards

    • 5 years, 7 months ago [email protected]
      Participant

      Hello!

      So, I am having a problem with the WP bakery plugin too! I can’t save the changes I make to the design! I only have access to edits from the backend. This is extremely inconvenient and annoying!!! I have been having problems with your theme and its plugins for more than a week now. When is the update coming out?

      • This reply was modified 5 years, 7 months ago by [email protected].
      • This reply was modified 5 years, 7 months ago by [email protected].
    • 5 years, 7 months ago Mirela
      Participant

      Hello,

      Please delete the current Codeless Builder plugin. Refresh page. Then install it again from the message in your dashboard, asking you to install required plugins.

      This is the new updated version of the builder with the issue fixed.

      Let us know.
      Best regards!

    • 5 years, 7 months ago [email protected]
      Participant

      Hi,

      I did as you said! Deactivated the plugin, deleted it and then refreshed the page and reinstalled it. However, I still have the same issue! I can’t access design, animation, and responsive tabs! The version I reinstalled is: 2.2.1, is this the updated version? I have not changed my username and password, feel free to log in and check it yourself. I would appreciate your fast action on this.

      Thanks

    • 5 years, 7 months ago Mirela
      Participant

      Hello,

      I tested the WP Bakery and it’s ok. See screenshot: https://ibb.co/yV6KXZG
      I tested Codeless BUilder and it’s ok as well. See screenshot: https://ibb.co/pv3Pt7k
      Please try again.

      Best regards!

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