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Getting javascript errors

unload javascript
    • 5 years, 9 months ago juannetti
      Participant

      Trying to customize desing of row in codeless builder

      kirki-new.js?ver=5.3:571 Uncaught TypeError: $ is not a function

      at HTMLAnchorElement.<anonymous> (kirki-new.js?ver=5.3:571)

      at HTMLAnchorElement.dispatch (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate&ver=5.3:3)

      at HTMLAnchorElement.r.handle (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate&ver=5.3:3)

    • 5 years, 8 months ago Mirela
      Participant

      Hello,

      Please add some wp credentials in a private reply. So we can check this close.

      Best regards!

    • 5 years, 8 months ago juannetti
      Participant
      This reply has been marked as private.
    • 5 years, 8 months ago Mirela
      Participant
      This reply has been marked as private.
    • 5 years, 8 months ago juannetti
      Participant
      This reply has been marked as private.
    • 5 years, 8 months ago Mirela
      Participant
      This reply has been marked as private.
    • 5 years, 8 months ago juannetti
      Participant
      This reply has been marked as private.
    • 5 years, 8 months ago Mirela
      Participant

      Hello,

      Please update theme first, then all it’s included plugins. The latest version is 2.6.
      https://codeless.co/folie/documentation/main.html#update-theme
      https://support.codeless.co/?ht_kb=update-plugins-using-only-the-included-in-theme-version
      Let us know.

      Best regards!

    • 5 years, 8 months ago juannetti
      Participant
      This reply has been marked as private.
    • 5 years, 8 months ago Mirela
      Participant

      Hello,

      please go to your wp-content/plugins folder in the server and rename the Kirki plugin. Try again. If the issue persists, go back to wp-content/plugins folder and rename each plugin at a time. Until the site is online.

      Please send us some ftp credentials so we can check it too.

      Best regards!

    • 5 years, 8 months ago juannetti
      Participant
      This reply has been marked as private.
    • 5 years, 8 months ago Mirela
      Participant

      Hello,

      Please update the included plugins as well. Most importantly Codeless Builder and Kirki.
      https://support.codeless.co/?ht_kb=update-plugins-using-only-the-included-in-theme-version

      Let us know.
      Best regards!

    • 5 years, 8 months ago juannetti
      Participant

      ITS FATAL ERROR, I CAN GET IN BACK OFFICE, AWFULL THEME

    • 5 years, 8 months ago juannetti
      Participant
      This reply has been marked as private.
    • 5 years, 8 months ago Mirela
      Participant
      This reply has been marked as private.
    • 5 years, 8 months ago juannetti
      Participant
      This reply has been marked as private.
    • 5 years, 8 months ago Mirela
      Participant

      Hello,

      I deleted the original Codeless Builder and Kirki plugins and reinstalled them again from the dashboard. It’s ok now. No errors whatsoever showing. See screenshot: https://ibb.co/vqjpVm6

      Best regards!

    • 5 years, 8 months ago juannetti
      Participant
      This reply has been marked as private.
    • 5 years, 8 months ago Mirela
      Participant

      Hello,

      Adding/updating or removing plugins does not affect any of the content. At max, you will see a bunch of shortcodes, not transformed to elements due to the absence of the plugin, but not a lack of content.
      I am not sure what content did you have previously but the slider in the home page is all I saw even before taking actions.
      However, you can always import back a back up of the previous page’s state by importing one of the revisions. See screenshot:
      https://ibb.co/zV2SGVm

      Best regards!

    • 5 years, 7 months ago juannetti
      Participant
      This reply has been marked as private.
    • 5 years, 7 months ago Ruco
      Keymaster

      Hello,

      I have fixed it by open the Codeless Page Builder > General and disabled Page Transition

      Check out the image below:
      https://imgur.com/EHhHRgR

      Regards!

    • 5 years, 7 months ago juannetti
      Participant
      This reply has been marked as private.
    • 5 years, 7 months ago Ruco
      Keymaster

      Hello,

      Sorry, I have to access FTP but it seems impossible.

      Please can you recheck it again?

      Regards!

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