Error Theme Installation

- 5 years, 4 months ago lui1969
  Participant
  <span style=”caret-color: #000000; color: #000000; font-family: Helvetica; font-size: 12px; text-size-adjust: auto;”>hello, I have purchased this template for a couple of days, it is not installed or better to say it installs but it does not work well, I attach img this url </span>https://prnt.sc/r0r6jo
  
  <span style=”color: #666666; font-family: ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px;”>because it freezes on these points Install Required Plugins Import Template Dummy Content Import Options Import Menus Import Widgets</span>
  
  This topic was modified 5 years, 4 months ago by lui1969.
- 5 years, 4 months ago Ludjon
  Keymaster
  
  Hi,
  
  Hmm, it may vary from server configuration, for example, max_execution_time variable
  
  I can install it for you manually, just give me site credentials
  
  Thanks
- 5 years, 4 months ago lui1969
  Participant
  sorry but if I enter here the access data see them all?
  
  This reply was modified 5 years, 4 months ago by lui1969.
- 5 years, 4 months ago Ruco
  Keymaster
  
  Hello,
  
  Send the credentials within a private reply here or on your profile details.
  
  Regards!
- 5 years, 4 months ago lui1969
  Participant
  
  I have already sent the access data to this mail [email protected] 3 days have passed and I still have not received a reply
- 5 years, 4 months ago Ludjon
  Keymaster
  
  Sorry, we have written in the email.
  
  Can we proceed here?
  
  What do you mean by the portfolio page? Do you have difficulties to edit the portfolio element on the home page?
  
  Let me know
- 5 years, 4 months ago lui1969
  Participant
  
  how can I set the menu fixed from desktop and mobile ?
- 5 years, 4 months ago Ludjon
  Keymaster
  
  Did you activated the Sticky header on Customizer -> Header?
- 5 years, 4 months ago lui1969
  Participant
  
  thanks for your reply, but the menu While scrolling the appears after a few seconds with a fading animation
- 5 years, 4 months ago Ruco
  Keymaster
  
  Hello,
  
  Please can you send to us your online link so we can check it out?
  
  Let me know.
  
  Regards!

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