Could you please respond to my refund request which I sent on the day after I bought your Spectular theme on 28 Feb 2020. I have not received a response to the email request from [email protected] or support ticket.
Mark
Hello,
Sorry, please can you let us know which is the username you use on themeforest.net?
Let us know.
Regards!
Hi,
My username is <h1 class=”t-heading h-display-inlineblock h-m0 h-p0 -size-m” style=”box-sizing: border-box; font-size: 24px; padding: 0px; color: #454545; line-height: 1.2; -webkit-font-smoothing: antialiased; word-break: break-word; display: inline-block !important; margin: 0px !important 0px !important 16px 0px !important;”>stellarseoservices</h1>
<p style=”box-sizing: border-box; margin: 0px 0px 22px; color: #4b4d4d; font-family: Raleway; font-size: 14px;”>Hi,</p> <p style=”box-sizing: border-box; margin: 0px 0px 22px; color: #4b4d4d; font-family: Raleway; font-size: 14px;”>My username is<br style=”box-sizing: border-box;” />stellarseoservices</p>
my username is stellarseoservices
Sorry, but I can’t find your username.
Did you have purchased Specular?
Yes I did. My purchase code is <span style=”background-color: #fafafa; color: #454545; font-family: ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px; font-weight: bold;”>16c27ee4-748e-4195-8269-569c63b57131</span>
My purchase code is – 16c27ee4-748e-4195-8269-569c63b57131
I bought this on 25th of February 2020
Sorry we don’t have any request with this code
Please check again
Hi, Does that evidence show that I purchased from you? If so, please refund me asap.
Regards,
Hi, any update on this? I have been waiting a while now, so I would appreciate prompt action.
Thanks,
We don’t have any application for refund with this username
Please apply here:
https://themeforest.net/refund_requests/new
Thanks
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