Template installation freezing during upload of dummy content

- 4 years, 7 months ago sambookatz
  Participant
  
  Hello,
  
  I cannot install the “Scroll Story” template. Every time I try it gets stuck on “Import Dummy Content.” Please assist.
  
  Kind regards,
  
  Sam Bookatz
- 4 years, 6 months ago Ludjon
  Keymaster
  Hi, you probably have a misconfig on server.
  
  Please, go to Tools -> Import -> WordPress and manually import content from /folie/includes/codeless_dummy_data/scroll-story/content.xml
  
  then, you can re-try the codeless import.
  
  It should work
  
  Thanks
  
  This reply was modified 4 years, 6 months ago by Ludjon.
- 4 years, 6 months ago sambookatz
  Participant
  
  Hi Ludjon,
  
  That didn’t help unfortunately because when it freezes on “Import Dummy Content” I have to exit the one-click install process, and none of the features of the theme have uploaded whatsoever – so it’s just a blank theme with a couple of static pages, no slider etc. Please help.
  
  Thank you
- 4 years, 6 months ago Eldo
  Keymaster
  
  Hello,
  
  Please fill your profile details with wp creds and online links so we can help you with the installation.
  
  Regards!
- 4 years, 6 months ago sambookatz
  Participant
  
  This reply has been marked as private.
- 4 years, 6 months ago Ludjon
  Keymaster
  
  Imported!
  
  The issue generated from one of the installed plugins, by deactivating them before, fixed the issue.
  
  Thanks
- 4 years, 6 months ago sambookatz
  Participant
  
  Great. Thank you very much Ludjon! :-)
- 4 years, 6 months ago Ludjon
  Keymaster
  
  You’re welcome :)
  
  If you like our theme and support, leave us a rating on Themeforest, it’s very important for us :)
  
  https://themeforest.net/downloads
  
  Thank You so much
- 4 years, 2 months ago sambookatz
  Participant
  Hello, I have dowloaded your theme again and am having the same issue installing a template. It always freezes on “installing dummy content”. Which plugin do I need to deactivate or uninstall?
  
  Thank you!
  
  This reply was modified 4 years, 2 months ago by azam.
- 4 years, 2 months ago azam
  Keymaster
  
  @sambookatz
  Please post only one time and when you send us login info, marked as private reply.
  
  Thanks,

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