Dummy Content | Menu | Slider - Codeless Support Center

- 5 years ago pedrocasalinho
  Participant
  
  Hello team, i’ve purchased your June Theme for Woocommerce but we are experiencing alot of problems with this theme. First of all we can’t import your default theme, it freezes near 70%. I alreacy checked the php settings for the limits, already made a clean install, it always freezes. Check my Screenshot
  
  https://gyazo.com/3b0fde3a29749425dd8d0d8dc6b50c0d
  
  Second Problem, after 1000 tries at the freezing problem, it somehow imported something to my wordpress, pages and a few content. When we are at the mobile (real smartphone) it doesn’t allow to click on the hamburger menu, doesnt open anything. And the Slider crashes too.
  
  Can you help me fixing that?
  
  https://gyazo.com/79d5445505a1197aa8f7abafe42eb0af
  
  https://gyazo.com/a4c031096eee13aac8362723f4484d10
  
  My website for testing: silvajeans.jetztcorp.com
  
  Thank you!
- 5 years ago Eldo
  Keymaster
  
  Hello,
  
  Please can you share with us your wp credentials (private reply) so I can find out what cause those issue and help you fix them.
  
  Regards!
- 5 years ago pedrocasalinho
  Participant
  
  This reply has been marked as private.
- 5 years ago Eldo
  Keymaster
  
  Hello,
  
  As i see you have problem with your hosting configuration:
  
  Please increase Max execution time by accessing:
  
  You need to add this line at the bottom of your .htaccess file:
  
  php_value max_execution_time 900
  
  Another solution is to add the following line into the php.ini file and add the following line.
  
  max_execution_time = 600
  
  Let us know.
  
  Regards!
- 5 years ago pedrocasalinho
  Participant
  
  This reply has been marked as private.
- 5 years ago Ludjon
  Keymaster
  
  Hi, after some tests, we have installed it, but not totally. The problem is on duplicated menu items as you can see on the footer. Just empty them or recreate
  
  Thanks
- 5 years ago pedrocasalinho
  Participant
  
  So how can i install your theme without any of these bugs?
  
  I need to install it on their default domain
  
  I already tried this way but seems not working, it give 502 bad gateway
  
  Home
  
  Thanks
- 5 years ago pedrocasalinho
  Participant
  
  https://gyazo.com/7dff015970b671d60291ebd545ad042b
  On mobile menu/slider
- 5 years ago Ludjon
  Keymaster
  
  Mm, I have tested it and it works fine. Have you tried to clear cookies and history?
  
  Thanks

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