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Returning purchased theme with money back

#specular
    • 5 years, 1 month ago digicydeconsulting
      Participant

      Hi! I was writing to you before regarding Specular purchased theme with which unfortunately I’m not satisfied at all. I had to make some fast project and decided to purchase this theme at least to have a layout, and thought it will be super easy to customize the theme. I found so many problems while customizing such as Google map which i have no idea how but it disappeared, I’ve fixed it later but the page couldn’t apply changes later, problems with the style of the single posts, adding new pages very slow, generally…many things to work with and I usually don’t have so much time to resolve all of it and then it is a struggle for me. I’m sure that I’m not going to use this theme ever as it is not suitable for my need. I’m wondering is there any way to return this purchase with money back. Thanks in advance!

    • 5 years, 1 month ago Eldo
      Keymaster

      Hello,

      Please share with us your online link and wp credentials so we can look into and find out what causes your problems.

      Let us help you.

      Regards!

    • 5 years, 1 month ago digicydeconsulting
      Participant

      Hi, I don’t have it anymore as I had to change my theme. I couldn’t use it and I know I’m not going to in the future as it is not suitable for me at all. Don’t get me wrong, but I really need something easy and fast from time to time. Thanks!

    • 5 years, 1 month ago digicydeconsulting
      Participant

      Any solution to my current situation? Thank you!

    • 5 years, 1 month ago Ludjon
      Keymaster

      Please apply for a refund on Themeforest if you do not want to continue with our theme. Thanks

    • 5 years, 1 month ago digicydeconsulting
      Participant

      Okay, thank you for your support.

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