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Images, sliders and navigation no longer work

    • 4 years, 9 months ago 760marketing
      Participant

      Expired

      Hi,

      Our hosting automatically updates WordPress, and since the last update, the theme isn’t working. We really like this theme!

      Here is what no longer works:

    • Homepage hero slider does not display. It is using Codeless slider. I hid this and added a temporary static image.
    • Main navigation menu dropdown items do not appear, and the menu does not display visually as it did previously. I turned on mega menu to make it work, but want the old version with red underlines to work again.
    • The portfolio images do not display. It is using FlexSlider. For example: https://hmsconco.com/hms_portfolio/castner-substation-fy13-ad-pkg-a-004-repair-schofield-barracks-oahu-hawaii/ which is under Projects in the menu
    • I can send admin logins if needed.

      Can you help?

  • 4 years, 9 months ago Akram
    Keymaster

    Hi,

    Have you updated the latest to latest version ?

    Thank You

  • 4 years, 9 months ago 760marketing
    Participant

    Expired

    Hi, yes, we have Version 5.5.1 is installed, and using a child theme. It looks like this is a conflict with the latest update of WordPress. Many other people are saying the same thing. Can you check please?

  • 4 years, 9 months ago Akram
    Keymaster

    Hi,

    Kindly clarify about your theme version not WordPress. Just let me know what is the theme version you are using ?

    Thanks

  • 4 years, 9 months ago 760marketing
    Participant

    Expired

    Hi, version 2.2 is showing in the backend of the site.

  • 4 years, 9 months ago Akram
    Keymaster

    Hi,

    My friend you are using a way backward theme version, kindly download latest version of your theme and update your theme. Also make sure you keep your website backup with you to avoid any loss of data in any way.

    Follow standard theme update procedure to make sure you get it right.

    Thank You

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