Folie image size don't work - Codeless Support Center

- 4 years, 9 months ago kiwe
  Participant
  
  Expired
  
  I’ve been trying for hours to see what’s going on, touching on a thousand things even though I’ve updated wordpress, the theme and all the plugins …
  
  The fact is my home is a portfolio. I’m telling him to crop out the pictures an especific size in the portfolio image size options. but not works
  
  The theme lets you do it perfectly:
  
  Home
  
  I think there is some mistake somewhere. Can you look to see what’s going on?
- 4 years, 9 months ago azam
  Keymaster
  
  Hi,
  Please share website url, wp-admin and ftp info (login/ passwords) and send using “private reply”.
  
  Thanks,
- 4 years, 9 months ago kiwe
  Participant
  
  Expired
  
  This reply has been marked as private.
- 4 years, 9 months ago azam
  Keymaster
  
  Hi,
  I need cpanel access to see the error logs, In Original theme this option is working perfectly.
  
  Thanks,
- 4 years, 9 months ago kiwe
  Participant
  
  Expired
  
  This reply has been marked as private.
- 4 years, 9 months ago azam
  Keymaster
  
  Hi,
  do you have any other Web hosting Server?
  I saw there is lot of error is arising.
  
  Please confirm.
  
  Thanks,
- 4 years, 9 months ago kiwe
  Participant
  
  Expired
  
  No, I don’t have other web hosting server.
  
  Which errors are?
  
  thanks
- 4 years, 9 months ago azam
  Keymaster
  
  Hi,
  OK – Wait then, i Will check on by installing your theme + on my server.
  Its Seems your server is not having certain set of permission.
- 4 years, 9 months ago azam
  Keymaster
  
  Hi,
  So far I have my research says problem is at your server not with theme, Just working on it to make sure theme doesnt have a problem.
  
  Thanks,
- 4 years, 9 months ago Ludjon
  Keymaster
  
  Hi, I found the issue.
  
  You have selected Masonry layout instead of Grid. When using masonry, you can specify for each item the layout on single portfolio posts, long, small or large and then specify image sizes for these types on Codeless -> Image Sizes -> Portfolio
  
  In this case, the Grid needed. You just need to select the right image size that fits with portfolio images. You can create new image sizes on Codeless -> Image Sizes -> Custom.
  
  Thank You!
- 4 years, 8 months ago kiwe
  Participant
  
  Expired
  
  Precisely this is the mistake. That it ignores the sizes we put on it! Is impossible for to work fine. I have tried and changed options and the images are not cropped to the specified sizes
- 4 years, 8 months ago Ludjon
  Keymaster
  
  Hi, activated the 300×300 aspect ratio on your images but not looking good. Can you try to increase space between items?
  
  Thanks
- 4 years, 8 months ago kiwe
  Participant
  
  Expired
  
  Hello!
  
  I have resized the images, but there are still some that ignore the proportions we put on it. see image number 7 (galeria tres e u)
  
  Thanks
- 4 years, 8 months ago azam
  Keymaster
  
  Hi,
  Please clear your cache then try it and let me know.
  
  Thanks,
- 4 years, 8 months ago kiwe
  Participant
  
  Expired
  
  No, it looks the same
- 4 years, 8 months ago Ludjon
  Keymaster
  
  It’s not normal what happens here. I have checked on several servers and works perfectly.
  
  Can you try to install Regenerate Thumbnail plugin and execute regenerate on all images?
  
  Thanks
- 4 years, 8 months ago kiwe
  Participant
  
  Expired
  
  Done…
  
  And it still working wrong.
  
  I don’t know what’s happen in here…
  
  But if the code is fine it has to work fine…
  
  Thanks.
- 4 years, 8 months ago kiwe
  Participant
  
  Expired
  
  Hi,
  I duplicate the website on another server and it still working wrong.
- 4 years, 8 months ago kiwe
  Participant
  
  Expired
  
  Hello! do you have any solution? thanks…

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