Hi,
Please share screen shot where you are facing the problem, website url, wp-admin and ftp info (login/ passwords) and send using “private reply” .

Thanks,

Hi,
Currently it doesnt support video. However I have added a sample video for you.

Please have a look.

Thanks,

Hi,
Please wait let me connect with my Business Manager and Sr. Dev Team Member, I will get back to you asap.

Thanks,

Hi,
Please check and let me know.

Thanks,

Hi,
Please increase the height of the video section hope will be fine on high resolution.

Thanks,

Hi,
You can add or change height from
wp-admin > appearances > theme Editor
Main File: Style.css
line no 3508

flex: .245 !important;

Thanks,

Hi,
I think you havent clear the cache before testing, it seems working on my side.

Thanks,

Hi,
Do you want to decrease that gap, Just make sure to me you dont have extra or ratio white back in video?

it will be better if you send me a screen shot, i will able to help more effectively.

Thanks,

Hi,
I would like to know which device (laptop / mobile) and what resolution you are seeing?

Thanks,

I made some changes, please have a look again.

Thanks,

Basically, its Player Background and black area means you want to cover that area as well?

Hi,
We have to stretch the video, the Original video’s height cant be expanded. It will remain as Original.

Thanks,