Hello Codeless Team, we are nearing completion of a new client site using the Specular theme (www.clarendaleofmokena.com/dev), and we’re recently experiencing a few issues.
1. The media grid photos not loading on various tabs. An example of the photo issue is on the About Us-Common Areas page – https://clarendaleofmokena.com/dev/about-us/common-areas/.
2. In addition, whereas the site is looking proper on our monitor when scaled to phone size, on a phone itself it is not aligning properly. Specifically, the logo is showing up offset to the right on the phone screen and is cut off. And some of the copy is not staying within the container..
Thanks for any support you can offer us to get this resolved.
Sorry for the late reply.
You have an old version of Specular theme. Please update it to it’s latest version and let us know if the issue persists. Also please update the visual composer along with it. The latest version has many issues solved.
Hello Mihaila, thank you for your response. We just updated to the new version and also updated the visual composer, and now none of our interior pages of the site are showing up, as well as the footer. Now we are in a panic mode as we’re nearing final proof stage. Can you please let us know what may be happening since we made these suggested changes?
Sorry for the late reply.
I opened your site and i see all the pages. Normally updating theme and visual composer does not affect your site at all. Unless you have made changes to theme files directly, they will be overwritten, but the settings (such pages created, posts, configurations) are not affected as they are stored in the database.
Please check if your pages have gone as drafts. Send us your wp credentials in a private reply so we can give a closer look.
