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Problem with responsive Home Slider

    • 4 years, 5 months ago KeLoX
      Participant

      Expired

      Hello,
      I’m using codeless slider for my home page. When you access the home page via mobile (not the responsive version of Chrome) https://www.digilangues.fr/ you will see if you don’t touch anything you will see that the slider doesn’t show properly (http://yesdesign.fr/demo/testimonials/responsive1.png) but as soon as you start scrolling the slider is ok (http://yesdesign.fr/demo/testimonials/responsive2.png).

      How can I make it ok as you land on the website ?

      Many thanks

      Best

    • 4 years, 5 months ago KeLoX
      Participant

      Expired

      This reply has been marked as private.
    • 4 years, 5 months ago Akram
      Keymaster

      Hi,

      Make sure you clear your browser cache and try again to see if it loads properly or not yet ?

      Thank you

    • 4 years, 5 months ago KeLoX
      Participant

      Expired

      Hi,

      We had to move the slider to https://www.digilangues.fr/test/
      pass : test123

      I emptied my cache and it still does the same on the test page.

      Forget the home page I put revolution slider while we sort this problem.

      It still doesn’t work. Can you help?

      Many thanks

      Best

    • 4 years, 5 months ago KeLoX
      Participant

      Expired

      Hello,
      I’m sorry my friend but the test page is still not working.
      Please advise
      Best

    • 4 years, 5 months ago KeLoX
      Participant

      Expired

      Hello,

      Can you please help me on this subject ? Please go to https://www.digilangues.fr/test/ and see why When you access the home page via mobile (not the responsive version of Chrome) you will see if you don’t touch anything you will see that the slider doesn’t show properly (http://yesdesign.fr/demo/testimonials/responsive1.png) but as soon as you start scrolling the slider is ok (http://yesdesign.fr/demo/testimonials/responsive2.png).

      How can I make it ok as you land on the page ?

      Many thanks

      Best

    • 4 years, 5 months ago Akram
      Keymaster

      Hi,

      Ok I’ll be checking it in my mobile browser and will let you know with the fix.

      Thanks

    • 4 years, 5 months ago KeLoX
      Participant

      Expired

      Ok thanks, looking forward to hearing from you.

      Many thanks

    • 4 years, 5 months ago KeLoX
      Participant

      Expired

      Hello,

      Any chance in fixing the issue ?

      Many thanks

      Best

    • 4 years, 5 months ago KeLoX
      Participant

      Expired

      Hello,

      You forgot me ? (#sad)

    • 4 years, 5 months ago Akram
      Keymaster

      Hi,

      I am still checking this weird issue and sooner you will get its fix. Actually its very specific issue to certain screen sizes so taking time.
      I hope you understand.

      Thanks

    • 4 years, 5 months ago KeLoX
      Participant

      Expired

      Hello,

      I do understand and I see that it is an usual issue. I just wanted to know if you were on the case or not.
      I can see that you are.
      Many thanks for your help.
      Looking forward to hearing from you
      Best regards

    • 4 years, 5 months ago Akram
      Keymaster

      Hi,

      Kindly have a check now ? And let me know if it works for you fine or not ?

      Thanks

    • 4 years, 5 months ago KeLoX
      Participant

      Expired

      Hello,
      I can see now the slider but it is black underneath http://yesdesign.fr/demo/testimonials/responsive3.png and when you scroll down there is a black line http://yesdesign.fr/demo/testimonials/responsive4.png

      It is not fine, I’m sorry.

      Looking forward to hearing from you.

      Best

    • 4 years, 5 months ago Akram
      Keymaster

      Hi,

      Thanks for the input, kindly have a check now by removing your browser cache and let me know how it looks now ?

      Also I couldn’t find that black line can you please be a bit specific on that ?

      Thank You

    • 4 years, 5 months ago KeLoX
      Participant

      Expired

      Hi,

      Great, thank you, it looks like it’s working now.
      What did you do? Where is the code that fix the issue? Do I have to save it for the next update?

      Many thanks

      Best

    • 4 years, 5 months ago Akram
      Keymaster

      Hi,

      You are welcome, if you want to keep that code it’s just few lines of custom CSS under customize settings. Just copy those for any of your usage in future if it needed.

      Thank you

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