Mobile menu items not visible

- 3 years, 9 months ago jeffmurchison
  Participant
  
  Setting up my portfolio site and noticed that the mobile menu doesn’t show any of the menu items. Here’s a screenshot of the regular menu vs the mobile menu:
  
  I’ve seen a couple of other posts here that had the same issue and support helped out but nobody ever says what the fix was. I’d ultimately prefer to do any changes myself than give out access if at all possible.
- 3 years, 9 months ago jeffmurchison
  Participant
  
  Oh and also I’ve been customizing a few different elements on a per-portfolio item basis by using custom CSS. One that I haven’t figured out is how to get the hover colour of links to change. What element should I target?
- 3 years, 9 months ago azam
  Keymaster
  
  Hi,
  Please share website url, wp-admin and ftp info (login/ passwords) and send using “private reply” .
  
  Thanks,
- 3 years, 9 months ago jeffmurchison
  Participant
  
  As I mentioned before I would ultimately prefer to make any changes myself as opposed to give out access. Can you please tell me what logs you need and what changes are needed to fix this issue?
- 3 years, 9 months ago azam
  Keymaster
  
  Hi,
  is it possible to share with me live website url / address?
  So, I can whats happending exactly.
  
  Thanks,
- 3 years, 9 months ago jeffmurchison
  Participant
  
  The site isn’t public so I can’t provide a URL to it. However when I set up a brand new WordPress installation, install the Folie theme, run the setup, and load the same Demo content that I started with (Portfolio Dark), I see the same issue. You can find that demo site here:
  
  Home
  
  I noticed that sometimes the links are there but invisible (still clickable) and sometimes they are both invisible and not clickable.
- 3 years, 9 months ago azam
  Keymaster
  
  Hi,
  Please try to disable entrance animation of menu from:
  wp-admin > apearance > customize > edit menu > animation > none
  
  Thanks,
- 3 years, 9 months ago jeffmurchison
  Participant
  
  Thanks for the quick reply and the video.
  
  I disabled the animation and immediately I saw that the menu items now appear, but they weren’t clickable. I refreshed my browser cache but still saw the same behaviour.
  
  I’ve refreshed the page periodically and sometimes the menu items are clickable but sometimes they aren’t. I’ve left the menu animation disabled on the site I linked above so you can take a look.
  
  I haven’t been able to figure out what might be causing the links to either be clickable or not, but if I find anything I’ll post here again.
- 3 years, 9 months ago azam
  Keymaster
  
  Sure but most probably, it seems your cache issue.
  Try to use another Device (PC) and then check it.
  
  Thanks,
- 3 years, 9 months ago jeffmurchison
  Participant
  
  I’ve tried on multiple devices, even devices which have never loaded the site experience the issue. Resetting their caches doesn’t affect this issue.
- 3 years, 9 months ago azam
  Keymaster
  
  Thats the main problem, I cant see what code or changes you made.
  I cant suggest whats happening there. I will suggest you to upload website online on hidden url and send me.
  
  I feel blind when i cant see what code is being executed or changes you have made in the theme.
  
  Please advise.
- 3 years, 9 months ago jeffmurchison
  Participant
  
  I haven’t made any changes from the template other than disabling the animation as requested. You’re free to take a look if you’d like, I’ll post WP credentials as a private reply for you.
- 3 years, 9 months ago jeffmurchison
  Participant
  
  This reply has been marked as private.
  - 3 years, 9 months ago azam
    Keymaster
    
    Hi,
    Please specify which mobile device and browser you are using to load site.
    Because everything is good on my side that I’m able to click menu items on desktop as well as on mobile device.
    
    Thanks,
    - 3 years, 9 months ago jeffmurchison
      Participant
      
      An iPad and iPhones with both Safari and Chrome.
- 3 years, 9 months ago jeffmurchison
  Participant
  
  Oh and also unrelated to the menu, but on the individual portfolio pages there are navigation arrows but they seem to only go in a random order. What’s the best way to disable them or make them cycle through all the portfolio items in order as they are on the homepage?
  - 3 years, 9 months ago azam
    Keymaster
    
    Hi,
    1) Menu items on ipad/iphone are now clickable
    Please check and let me know
    2) For order of portfolio items try to modify their publish date and then check.
    
    Thanks,
    - 3 years, 9 months ago jeffmurchison
      Participant
      
      It looks like that change might have done it! I’ve been playing around with it for a while and it hasn’t “randomly” stopped working yet so I think that one’s fixed. Thanks for your help with that!
      
      As far as I could tell, the only change was adding this to line 562 (under #content) of the theme’s style.css:
      
      clear: both;
      
      Was there anything else you had to do?
    - 3 years, 9 months ago jeffmurchison
      Participant
      
      For the navigation button issue, I did try to change the publish date but that didn’t seem to help. The issue is two-fold:
      
      1) the order of the items seems random. Like if I click on a profile item, hit the “next” button to go to the next portfolio item, then hit the “prev” button to go back, sometimes it doesn’t bring me back to the original portfolio item but to a third one instead.
      
      2) you can only navigate using the buttons one or two times before you hit the “end” of the items, in either direction. For example if I click on a random portfolio item I can sometimes click on “prev” or “next”. If I click “next” then I’ll hit the “end” and the “next” button won’t be there for me to click on.
      
      I modified all of the portfolio items in the demo that I linked to above so that their featured image matches the one that’s on the homepage to make it easier to visualize the issue if you want to click through the portfolio items.
- 3 years, 9 months ago azam
  Keymaster
  
  Hi,
  1) Please check now all portfolio items are working with navigation button according to their order.
  2) Whenever you are at oldest portfolio item, prev button don’t show and vice versa.
  
  Thanks,
  - 3 years, 9 months ago jeffmurchison
    Participant
    
    Looks like that solved both issues, what was the fix?
- 3 years, 9 months ago azam
  Keymaster
  
  Glad to hear from you :)
  
  If you like our theme and support, leave us a 5 star ratings on Themeforest, it’s very important for us :)
  
  https://themeforest.net/downloads
  
  Thank You so much
  - 3 years, 9 months ago jeffmurchison
    Participant
    
    I need to replicate this fix elsewhere, can you confirm what the last change made was?
    - 3 years, 9 months ago azam
      Keymaster
      
      Hi,
      I just change the publish date of portfolio items.
      
      Thanks,
- 3 years, 9 months ago jeffmurchison
  Participant
  
  Ah I see my mistake – I wasn’t updating the publish date of the portfolio items like I thought I was, and because the template portfolio items (which I used) had the same date/time for the most part it would skip over them.
  
  Thanks for your help.
- 3 years, 9 months ago azam
  Keymaster
  
  Great

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