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Hi there! We’ve been troubleshooting an issue for over a year now with issues regarding header images disappearing. We’ve switched servers, done rebuilds of the database, etc. and were wondering if you had any insights from others into what might be happening.
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Also, we have purchased a support renewal through themeforest.
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Hi,
Can you please share your website URL here so I can have a look for you ?
Thanks
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Hi,
Kindly make sure your website is working I was unable to check your website as it shows nothing but blank page.
Kindly clarify if it is working at your end ?
Thanks
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Hi,
At mine end I am getting error that this site may be phishing attack and getting closed as dangerous content ahead. Kindly make sure your website is white listed and it is not having any malware.
Thanks
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Hey Akram, checked with our hosting provider and they said all is well. They said they can definitely whitelist your IP if that works?
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Hi,
Yes if so make sure to be it live for everyone without any restrictions. Or let me know if anything needed from mine end ?
thanks
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I believe the hosting company said we needed your country and IP.
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Ok the hosting company has whitelisted your IP. Let’s keep in touch this weekend so we can close this ticket out soon.
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Hi,
Well, Again I tried to get your website but I got warning that this website is using phishing techniques so avoid from it.
Make sure your website is safe to browse so I can move on.
Thanks
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Hi,
I just went to your website and getting malware error of phishing content ahead. Kindly make sure you website is secure and do proactive measures to save your website otherwise it will be blacklisted by search engines.
Sorry to mention but we can’t visit such websites which are having red alert of phishing or malware.
Thanks
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Hi there. Here is a summary of the scan that was ran TODAY by our hosting provider.
• No malware detected by scan (Low Risk)
• No injected spam detected (Low Risk)
• No defacements detected (Low Risk)
• Site issues detected (Medium Risk) – this is due to ‘http://html5shim.googlecode.com/svn/trunk/html5.js linked in the site. It’s a false warning
• Site is up to date (Low Risk): using WordPress 5.7.1We are unsure of how much easier we could make it for you to access the site.
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Hi,
Well, then I will give it a go on some other system with other I.P to see how it goes ?
Thanks for the details
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Hey there. This thread seems to have gone dead. I’m not entirely sure what else we can do?
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Hi,
My friend I already mentioned that your website having phishing threat warnings we can’t proceed until you clear those. Kindly, make sure you fix your website security issues so we can give it a try ?
If you are not sure just install Avast anti virus and enable firewall and try to open your website to see the results if your website is blocked or not ?
Thanks
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Hi,
But I am unable to land in your website as my browser throws a warning alert as danger ahead and closes the page. Otherwise we may have done this way earlier. But now I will send to our senior development team to have a check for you.
Thanks
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Hi, I am able to access your website.
I can’t understand very well the issue here. All images are showing like normal.
What is the issue?
Thanks!
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