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problem setting footer four column layout

copyright footer sidebar widget vanishing
    • 10 years, 4 months ago webseo
      Participant

      Expired

      Hi, every time I chose the four column layout, the items “Our Location”, “Telephone Number” and “email Address”,  get moved to the Copyright Text area in the end of footer.

      If i disable the four column setting and set it back to two cols, I get the location items back in the header, but only two cols in the footer.

      We need those three items on the header, and four columns in the footer, as they show in your demo

       

      Looking forward to your reply.

    • 10 years, 4 months ago Ruco
      Keymaster

      Hello,

      This is strange. The widgets beside the menu has nothing to do with the footer.
      Please can you write your site credentials in a private reply, so I can give it a closer look?

      Best regards!

    • 10 years, 4 months ago webseo
      Participant

      Expired

      This reply has been marked as private.
    • 10 years, 3 months ago Ruco
      Keymaster

      Hello,

      I fixed it. Some widget areas aren’t saved when changing footer layout, I added them and it’s ok now. We will fix the issue on the next theme update.

      Best regards!

    • 10 years, 3 months ago webseo
      Participant

      Expired

      Hi,

      yes, we can see the four footer columns, however, the Contact details “Our Locations”, “Telephone Number”, and “Email Address” keep being dragged to the bottom, to the right the copyright area, we only need them at the top of the page. Can you please check on this?

      Also, I notice that your notification system is not sending the follow-up replies via email. I have had to keep checking myself, that’s how I have found out you have replied most often than not.

      Thanks!

    • 10 years, 3 months ago Ruco
      Keymaster

      Hello,

      I removed the widgets from the copyright widget area.

      Best regards!

    • 10 years, 3 months ago webseo
      Participant

      Expired

      Many thanks!

    • 9 years, 12 months ago Maja
      Participant

      Expired

      Hi Ruco,

      I have placed the text widget in the copyright area, but now I am working on my footer columns, and whenever I change the amount of footer columns the widget in copyright area is removed even though, I haven’t disabled copyright area not even for a moment.

      I don’t need any help, I will make the text widget again after footer finished, but you may want to address this issue in your next updates.

       

      Thanks

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