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Hi,
I write you in reference transversaldata.com
i’ve two problems with sliders. The first one is when you load page the slider shows my logo in dark, after auto change slide it turns white and still white when returns to the first slide. I want my logo always white. I don’t know why it happens, i ‘ve slides with the same configuration in Layout -> Menu & Slider Navigation Color set to “Light logo, menu, slider navigations”.
The other problem is with slide speed, in my home page -> General Settings (bottom) -> Slider options -> Codeless Slider Speed i tried to change value but the sliders run at same speed.
Thank’s in advance
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Hi,
So, you want to just show that light logo ? Yes I can see that happens and it happens based on certain background or when certain background is applied etc ….
Provide me admin login credentials as a private reply and I will fix this for you.
Thanks
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Hi,
Kindly have a check now ? And for your speed what speed do you want to have ?
Thanks
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logo is ok! Thank’s
About speed i don’t know wich will i like, so i need to change it and test, if not possible to change editing page -> General Settings -> Slider Options -> Codeless Slider Speed, please give me a way or instructions to do it. No problem if i must change code but please tell me where.
Thank you!!
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Sorry Logo is not ok, when you scroll down light logo should be replaced by dark logo and it doesn’t happens :-(
Remember please also speed problem just commented in my prior post.
Thank you
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Sorry again, I continue testing, also when you scroll down the logo’s panel (panel follows you on top), shows a little line with the slider in the background changing. To see just down slowly and when you scroll down over determinated blocks you will see the animation. I don’t know why it happens, in demo https://preview.codeless.co/specular/default/ it doesn’t happens and i imported it :-(
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Hi,
OK logo part is fixed as far as speed if you changed in settings but did not work I have to check in code and will be updating you accordingly.
Can you please send me screenshot of that line ? As I can see there is one shadow which is looking like line but could not see any border so screenshot will help me a lot here.
Thanks
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Hi,
OK logo part is fixed as far as speed if you changed in settings but did not work I have to check in code and will be updating you accordingly.
Can you please send me screenshot of that line ? As I can see there is one shadow which is looking like line but could not see any border so screenshot will help me a lot here.
Thanks
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Hi,
Kindly have a check now and let me know if that is fine ?
Thanks
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Hi,
I can see provided video thanks, but the question is do you want to use it with sticky nav or without sticky ? Because I can fix things accordingly.
And if you want to have it fixed properly then you have to wait for our update because we will consider it in update. Let me know what suits you best ?
Thanks
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I want it sticky with 80px height, the video with no sticky option was to show you the problem in a better way.
Thank’s
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I updated the theme today and all of the codeless sliders have disappeared. I can’t find the area to access it anymore. Please help. Thanks!
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Hi,
Kindly make sure you update your plugins too and also have you taken backup ? From which version you updated to latest version ?
Thanks
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I do not see any plugins that need to be updated. Please advise further. Is there a file within the plugin updates that I should manually upload to overwrite what is there, perhaps?
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Fixed! I figured it out, no need to reply. This will be the one and only Codeless theme that I purchase. Hopefully, you will take note that many of us are not having a good customer service experience and work towards resolving this practice.
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Hi, upgraded to Versión: 4.1.3, same problems, speed and sticky logo ‘s background (always showing slide) as i showed you in videos.
I updated from 4.1.2.
Waiting your notices
Thank you
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Hi
8 days without solutionPlease, could you tell me in wich situation is this ticket ?
Could you tell me if i can wait a solution ?-Codeless Slider Speed
-Sticky Logo background problems
-Sticky Logo doesn’t show in mobile viewYou ‘ve videos to see the problems in previous private posts.
Thank you
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Hi,
My friend I’ll be checking it and fixing it for you, as I was not sure what you expected but now you said it should be in 80px without that below bar showing I have to check it properly to find what is the issue actually.
Will be updating you soon on this.
Thanks
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I said 80 px because you decided put my sticky bar en 100px, for me, auto height is the better.
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Hi,
Well, I am checking the issue with my development team to make sure we find the issue and will be fixing this for you.
Thanks
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Hello,
Sorry for your issue:
-Codeless Slider Speed — In the last update which you will receive an email this is fixed
-Sticky Logo background problems – sticky logo problems don’t exist (you have only to change the header color)
-Sticky Logo doesn’t show in mobile view – Also in the slides option, you can set the light or the dark version of the header. This will resolve your issue.Go t Codeless Slider -> Slides – > edit slide and change the option: Menu & Slider Navigation Color
Regards!
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Installed, it doesn’t fix the problem. Please check it
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Hi,
Kindly check your slider height and let me know if that black border has gone away or not ?
Waiting for your response.
Thanks
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Black border has gone but behind sticky panel i continue seeing slider when you scroll down, for example when sticky logo is over WHY CHOOSE US?
Slider speed does nothing.
When you enter the menu text is in color but when slider change the slide it turns white, it should be always white.
When you enter from mobile navigator sticky logo doesn’t appear and when scroll down to medium page and up it turn’s a little crazy ….
23 days waiting, and a lot of my time wasting.
Maybe is better for us you return me the money and close this inteminable post. What do you think ?
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Hi,
Our development team posted above already that you need to set color or change your background color of header when it is sticky but I am still seeing it is transparent. Now I made it white and there is nothing behind it showing.
Kindly, just give it a check and let me know if it is OK for you now or not ?
We are doing our best to make sure you get what you want ? In the meantime if things or settings or not properly set or something goes wrong it does takes time to figure out the issue properly and fixing it. While in certain cases there is no issue but logical error like header background is transparent and it will show content behind it.
I hope you understand our point as well.
Thanks
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“While in certain cases there is no issue but logical error like header background is transparent and it will show content behind it.”
Sorry but is not logical and it’s not true, slider follows you in the sticky’s background all along the page. Now it doesn’t happens because you didn’t fixed it you did a css tricky, you only changed to white with 100% opacity.I payed for https://preview.codeless.co/specular/default/, exactly that, with transparency, with sticky speed running perfectly, with a perfect view responsive on mobile. I only imported that theme and it’s exactly what i want.
You should fix it in source, Not doing tricky css changes that we do not know how they will end up in future versions.
So NO, it’s not fixed and still waiting a sollution for 24 days
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Hi,
Sorry for this inconvenience,
I checked your website and changing sticky to transparent like the Specular Default demo preview. Hope it helps.
Thanks
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NOT FIXED, 28 DAYS and still waiting
I updated to 4.1.5
I don’t know really what’s the problem, I wrote it ten times and did a video and always the same, no way….
“To see just down slowly and when you scroll down over determinated blocks you will see the animation”
” behind sticky panel i continue seeing slider when you scroll down, for example when sticky logo is over WHY CHOOSE US”
NOT FIXED, I repeat you again, NOT FIXED, the slider is always behind sticky panel. When you scroll down in determinate blocks (for example WHY CHOOSE US) you see the slider animation as i explained you in the private videos in wich you can see it perfectly.
NOTHING FIXED:
-Sticky logo backgroud
-Slider speed
-Mobile responsive -
Ok, now I see, that issue is generated by the parallax slider. You should remove the parallax option on that slider. If you can check our preview demo, we don’t have parallax on that slider.
Now it looks ok.
Thanks
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Yes, it’s true parallax was the cause.
So still having problems with:
– Codeless Slider Speed (no matter what value you put, it ignore it)
– Mobile view , logo doesn’t appear, should appear as in https://preview.codeless.co/specular/default/Thank you
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Hi. 31 days and still with problems
– Codeless Slider Speed (no matter what value you put, it ignore it)
– Mobile view , logo doesn’t appear, should appear as in https://preview.codeless.co/specular/default/ -
34 DAYS, updated to latest version, and still with problems AMAZING
– Codeless Slider Speed (no matter what value you put, it ignore it)
– Mobile view , logo doesn’t appear, should appear as in https://preview.codeless.co/specular/default/ -
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38 replies without solutions, 36 days with problems, 8 days without any communication, problems still there. Amazing support !!
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Hi, you can check mobile logo on Theme Options -> header -> sticky options.
We will check the speed option now and fix it.
Sorry for this inconvenience, it was a misunderstand between me and my colleague.
Thank You for your patience!
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Hi,
Can you check your mobile logo now ? And let me know if it is fixed now ? Also I am checking with the speed issue and will be back soon with the update for you.
Thank You
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Hi,
Well, I am back with the solution and latest code is updated at your end too. Kindly, give it a check now ? And if slider speed is working fine just let us know ? As Me Ludjon said above that the issue was just misunderstanding and we discussed everything from A to Z and all is fixed in perfect way now.
Let us know if your mentioned issues have been fixed ?
Thanks
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Mobile view logo is ok
Codeless Slider Speed not, i see you changed speed but now i see running i see a concept problem. This speed should be the time in seconds or millisiconds you see the slide before change it to the next, and now it refers to time of transition wich is not ok
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Hi,
You can set any of speed you want no problem will be there now. Actually the thing is that is the functionality and we fixed that bug for you. The thing you suggested, I have forwarded to our development team for future consideration in the updated. So, whenever that is there you can use it.
Thanks
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Why can i see that concept problem in https://preview.codeless.co/specular/default/? Wich is the speed configured in the demo ?
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Hi,
I did not get you what you mean ? Can you please elaborate further ?
Thanks
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in https://preview.codeless.co/specular/default/ demo there is a time to complete transition and a time in slide, in the other hand you changed in my site a universal time that includes transition and the time in slide. I can’t reproduce https://preview.codeless.co/specular/default/ wich is my inspiration and my need, so please, how did you parametrize it (https://preview.codeless.co/specular/default/ )
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Hi,
No, just delete those time settings and it will fall back to default settings.
Thanks
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