Problems after the theme update

- 4 years ago adlancer
  Participant
  
  Hello,
  
  I updated the specular theme from 2.6.4 to 4.0.9. But after that I get two Specular Navigation points.
  Look at: https://fahrschule-james.de/2-menuItems.jpg
  Why?
  
  And when I click on “Specular Home” I have to register again. But unfortunately the registration does not work. I get an error in the console and see only “Please wait”!
  
  Look at: https://fahrschule-james.de/registration-error.jpg
  
  But it seems others get the same bug:
  
  Home
  
  Please give me a quick response.
  
  Thanks
  Markus
  
  Btw:
  First I tried to update to 4.1.3, but there I get just a white screen in frontend and nothing else. And yes I read that:
  
  Home
  
  But I got no Plugin-Note for WPBakery & Backward Compatibility, so I can`t install it.
- 4 years ago Akram
  Keymaster
  
  Hi,
  
  Kindly provide me admin login credentials as a private reply so I can have a check for you ?
  
  Thanks
- 4 years ago adlancer
  Participant
  
  This reply has been marked as private.
- 3 years, 12 months ago Akram
  Keymaster
  
  Hi,
  
  Thanks for the logins, well I tried to figure out the issue but could not yet. I’ll be posting here and installing that plugin for you once I discuss about the issue with my senior development team. Because you updated from version 2 to 4 so we have to keep that track too, to avoid any future such issues for any of other user.
  
  Thanks
- 3 years, 12 months ago adlancer
  Participant
  
  Ok, I am waiting for your further informations!
  
  Thanks
- 3 years, 12 months ago Akram
  Keymaster
  
  Hi,
  
  Well, I tried to install that plugin for you and here is the error I am getting right now:
  
  Service Unavailable
  The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
  
  Make sure your server is live and I can visit your website so I can install this for you.
  
  Thanks
- 3 years, 12 months ago adlancer
  Participant
  
  Hi,
  
  the server is running…?
  Probably a temporary problem! Please try again.
  
  Thanks
- 3 years, 12 months ago Akram
  Keymaster
  
  Hi,
  
  I tried in different browser as well but still it shows following error:
  
  Service Unavailable
  
  The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
  
  Kindly, make sure there is no security plugin activated or disable any security related plugins which may be causing this issue ?
  
  Or check with your host provider if our IP is blacklisted there ? My I.P by now is
  
  111.119.187.23
  
  Thanks

Viewing 7 reply threads

You must be logged in to reply to this topic.

Community Forums

Site Links

Useful Articles

Login