Can’t Update Theme|ShortCodes Gone

shortcodes update theme

- 3 years, 11 months ago jnnyt
  Participant
  
  Expired
  
  All of the shortcodes and content composer [not that I use the composer] elements have completely disappeared. I’ve updated my WP and PHP successfully, but for some reason can update the theme itself.
- 3 years, 11 months ago azam
  Keymaster
  
  Hi,
  Please share website URL, wp-admin, and FTP info (login/ passwords) and send using “private reply”.
  
  Thanks,
  - 3 years, 11 months ago jnnyt
    Participant
    
    Expired
    
    This reply has been marked as private.
- 3 years, 11 months ago azam
  Keymaster
  
  Hi,
  can you please confirm you have provided me info where the “Tower Theme” is installed?
  
  Thanks,
- 3 years, 11 months ago jnnyt
  Participant
  
  Expired
  
  This reply has been marked as private.
- 3 years, 11 months ago jnnyt
  Participant
  
  Expired
  
  Whoops. Never mind. I’m confusing client websites. My apologies
- 3 years, 11 months ago azam
  Keymaster
  
  Hi,
  As you mentioned, Freedom Drum Circles is the name of the Tower theme, but when I checked your website, the files of the Freedom Drum Circles theme are completely different from the Tower theme.
  
  Please advise if you have done some customization by yourself in the Tower theme.
  Thanks,

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