Latest from blog – Carousel (2) - Codeless Support Center

- 3 years, 9 months ago Alastar
  Participant
  
  Expired
  
  I reopening this, since I haven’t got any reply.
  
  There is a problem with Carousel feature in “Latest from Blog” block.
  When the values is set on “Yes” the carousel doesn’t work and arrows are displayed somewhere else on the page.
  Please investigate and I will give you login credentials. I have currently disabled the option, since the site is online.
  Here is the link: https://www.nuvoledaromiduepuntozero.it/
  Thanks
- 3 years, 9 months ago Akram
  Keymaster
  
  Hi,
  
  Kindly send me admin login here as a private reply and I have to style those for you.
  
  Thanks
- 3 years, 9 months ago Alastar
  Participant
  
  Expired
  
  This reply has been marked as private.
- 3 years, 9 months ago Alastar
  Participant
  
  Expired
  
  Hi, any news? Thx
- 3 years, 9 months ago Alastar
  Participant
  
  Expired
  
  Hi, could you please reply?!?
- 3 years, 8 months ago Alastar
  Participant
  
  Expired
  
  Any news?
- 3 years, 8 months ago Alastar
  Participant
  
  Expired
  
  Could you give an advise?
- 3 years, 8 months ago Akram
  Keymaster
  
  Hi,
  
  Thanks for get in, for any of your other issues please don’t open new ticket you can paste all here.
  
  I’ll be checking the code for you now and sooner you will get an update.
  
  Thanks
- 3 years, 8 months ago Alastar
  Participant
  
  Expired
  
  Issue #2.
  
  Hi,
  
  could you please help to translate “Page” and “of” strings at the bottom of the blog page?
  
  “Page” = Pagina
  “of” = di
  “On” = “Il”
  “comments” = “commenti”
  
  Thank you!
- 3 years, 8 months ago Akram
  Keymaster
  
  Hi,
  
  Thanks, I will be checking it too and will be updating you shortly.
  
  Thanks again
- 3 years, 8 months ago Alastar
  Participant
  
  Expired
  
  Hi,
  Could you please advise as soon as possibible?
  I’m waiting for your answer since one month!!!
  Everything is so absurd!!!!
- 3 years, 8 months ago Alastar
  Participant
  
  Expired
  
  I closed all the articles.
  This is the only one opened article.
  Now, can you please advise?
- 3 years, 8 months ago Akram
  Keymaster
  
  Hi,
  
  Your mentioned issue done kindly have a check now ? Once checked let me know ?
  
  Thanks and waiting
- 3 years, 8 months ago Alastar
  Participant
  
  Expired
  
  Issue #2.
  
  Hi,
  
  “Page” and “of” are now translated. Could you please help to translate “On” and “comments” strings inside the blog article?
  
  “On” = “Il”
  “comments” = “commenti”
  
  Thanks
  
  Issue #1 has not been fixed.
  
  There is a problem with Carousel feature in “Latest from Blog” block.
  When the values is set on “Yes” the carousel doesn’t work and arrows are displayed somewhere else on the page.
  Please investigate.
  Thanks
- 3 years, 8 months ago Akram
  Keymaster
  
  This reply has been marked as private.
  - 3 years, 8 months ago Alastar
    Participant
    
    Expired
    
    Well,
    I guess I’m not violating any rules.
    The reason of my review is that I’m waiting for your replies since one month!
    You always replied to me” I am checking this for you in code base and will be updating you on this sooner.” But I never recevied your replies!!
    NOW, I won’t change my review until ALL the issues will be fixed.
    Thanks for your understanding.
    
    This reply was modified 3 years, 8 months ago by Alastar.
- 3 years, 8 months ago Akram
  Keymaster
  
  Hi,
  
  We are asking million times to keep single ticket open to get things done. You did not change that and that’s why it is taking time and if your more than one ticket will open that will be delayed because we have a lot of tickets of manage and every user deserves proper response.
  
  So, we will take action accordingly to remove this but we don’t go this way. For your issues as we committed once your one ticket is open we will fix issues so as one ticket is there we are doing our part.
  
  Thanks
- 3 years, 8 months ago Akram
  Keymaster
  
  Hi,
  
  Well, your second query is done as well.
  
  Thanks and take care
  - 3 years, 8 months ago Alastar
    Participant
    
    Expired
    
    Yes, I confirm all the strings are now translated except for “On” on the blog page. Could you please check?
    
    What about this issue?
    
    Issue #1 has not been fixed.
    
    There is a problem with Carousel feature in “Latest from Blog” block.
    When the values is set on “Yes” the carousel doesn’t work and arrows are displayed somewhere else on the page.
- 3 years, 8 months ago Alastar
  Participant
  
  Expired
  
  No. You told me to keep single ticket open just a few days ago.
  Don’t trust me? Check all my other articles, you never replied to me.
  In addition, few months ago rules were differente. We were not aware from this. So, please be more transparent with forum rules because are not very clear at all.
  - 3 years, 8 months ago Akram
    Keymaster
    
    Hi,
    
    If you think this way then I will be guiding you how to do stuff so you can perform at your own because support is to assist not doing ourselves, But I am doing it for you from day one and you adding your custom changes on me as beyond scope.
    
    Just verify your mentioned issue and let me know if it is done so I can close the ticket.
    
    Thanks and take care
- 3 years, 8 months ago Akram
  Keymaster
  
  Hi,
  
  Check your query and it is done.
  
  Thanks
- 3 years, 8 months ago Alastar
  Participant
  
  Expired
  
  Yes, I confirm all the strings are now translated except for “On” on the blog page. Could you please check?
  
  Issue #1 has not been fixed.
  
  There is a problem with Carousel feature in “Latest from Blog” block.
  When the values is set on “Yes” the carousel doesn’t work and arrows are displayed somewhere else on the page.
  
  Would you please advise?
  Thanks
  - 3 years, 8 months ago Akram
    Keymaster
    
    Hi,
    
    Then just check your last reply once again and you will see you mentioned for detail page not blog page. So, that’s why It is not done. I hope it is clear now.
    
    Should I guide you process now ? That’s how support is suppose to work ?
    
    Thanks
    - 3 years, 8 months ago Alastar
      Participant
      
      Expired
      
      I thought the translated string “On” would be reproduced on both detail page and blog page. I think I have my reasons to be unsatisfied with your support for all the aspects I mentioned before. Now, I’m trying to calm down and do the right things. So, I think we have to leave the angst beyond us.. I’ll change my review.
      
      By the way, all the strings are now translated! Thank you!
- 3 years, 8 months ago Akram
  Keymaster
  
  Hi,
  
  Well, we don’t want to stop you and I have done that for you as well. So, give it a check now and let me know if your query is done ?
  
  Thanks
  - 3 years, 8 months ago Alastar
    Participant
    
    Expired
    
    All the strings are now translated! Thank you!
- 3 years, 8 months ago Alastar
  Participant
  
  Expired
  
  Issue #1 has not been fixed.
  
  There is a problem with Carousel feature in “Latest from Blog” block.
  When the values is set on “Yes” the carousel doesn’t work and arrows are displayed somewhere else on the page.
  
  Could you please check?
- 3 years, 8 months ago Akram
  Keymaster
  
  Hi,
  
  Send me page link here.
  
  Thanks
- 3 years, 8 months ago Alastar
  Participant
  
  Expired
  
  Hi,
  URL: https://www.nuvoledaromiduepuntozero.it/
  Thanks
- 3 years, 8 months ago Akram
  Keymaster
  
  Hi,
  
  As you are using an older version of theme and plugin it will take time. Either I have to check on my local setup or you can update your theme and plugins to keep to latest versions.
  
  If you want to update make sure you keep your backups with you.
  
  Thanks

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