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Hello,
I just purchased this theme but I am unable to import homepage version 3 https://preview.codeless.co/livecast/default/home-page-3/ will you please help me?
Thanks!
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Hi,
Make sure that all required plugins are installed and activated. Just clarify if you are getting any error ?
Or just send me admin login credentials as a private reply and I will do that for you.
Thanks
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Hello Akram,
As previously explained, we’re not getting an error message. We are just missing the demo 3 when installing the theme and it’s precisely the style we need to use.
https://preview.codeless.co/livecast/default/home-page-3/The theme gets successfully installed with the required plugins, the demos get imported but, that homepage isn’t there.
Reference:
https://drive.google.com/file/d/1PhX2sGPjlDll1mI8gymiZzPuO_R7CrT-/view?usp=sharing -
Hi,
Kindly provide me your admin login credentials as a private reply and I will be importing that for you.
Thanks
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Hello! Any updates here?
We need the template to customize our site for launch.Thanks in advance.
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Hello.
We haven’t heard from anyone here in 3 days and our homepage-3 is still missing.
Are we getting real prompt assistance or are we getting a refund?
Thanks,
René -
Hi,
We are checking it for you and even created page for you https://startalocalservice.com/?page_id=3951
Just checking why things are messing in this ? So, we can fix it in coming update as well as for you.
Thanks
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There are no results here.
Nothing was fixed and we keep losing time
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Hi,
Kindly check this page https://startalocalservice.com/?page_id=3951 we have already created this for you and our senior team is checking the issue for you.
Thanks
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We did check that page and it’s at the same state as it was 6 days ago not even close the the homepage version from the demo that we kept requesting.
So at this point, you gave me a reply that does not offer any results but evidences that there has been no progress at all in one week
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Hi,
Well, as I mentioned our team is working in to it. So, you can check now ? They have fixed the issue. Now it is your turn to publish your content as per your needs.
Thanks
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Hello,
So here’s our page:
https://tinyurl.com/yedeynpoAnd this is the demo missing on the theme purchased:
https://preview.codeless.co/livecast/default/home-page-3/How could it be possibly stated that this was fixed?
How could you possibly act like a serious support if nothing was done since the previous revision?
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Hi,
Kindly note as I said earlier you can move to enter your content now. As you have fewer number of posts and we imported that page later than earlier content is either removed by you or changed so it can’t show those things. The thing is once you add more posts and staff members those will show up.
For the slider you can import slider as well.
Dummy/demo pages means to give you layout page and if content is missing in the website you have to add that.
Let me know if you still have any confusion ?
Thank You
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Akram,
You clearly didn’t even inspect the screenshot I sent.
We are a software development company and we are well aware of how a well suited, correctly working WordPress theme should have fully integrated and available the demos.Yours just doesn’t.
We need to process a refund please. Enough time has been lost trying to get a decent solution here.
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