-
-
Hi,
My website checkout process does not show very well on an iPad (10″ version) running latest iOS version 14.8. I have a picture that I can show you if you can let me know how I can get it to you.
If you go to my Online Shop page and then select an item and View Basket you will be able to see what I mean. The display problem only appears in landscape mode.
Hope you can help with this.
Adrian.
-
-
Hi,
Kindly just clarify if it works on other devices and browsers fine ?
Thanks
-
It’s ok on computers and laptops and I’ve checked on a few iPhones and a Samsung Galaxy phone. It only seems to be an iPad issue.
-
Hi,
OK, Our team will be checking it out for you on iPad.
Thank You
-
-
Hi,
They will be reaching you soon on this. As this issue is specific to a particular device so it is taking a bit of time.
Thanks
-
-
-
Hi,
Confirming with our team and sooner I will be updating you here.
Thanks
-
-
Hi,
Working on it.
can you please clear the cache / temporary Internet files or browser history then check it and also share screen shot. I have applied the small css changes. if still doesnt works.I suspect we may need to customize slightly that area in order to correct alignment of text.
Thanks,
-
We’ve just tested it on an iPad and it looks great! Many thanks for looking at this and sorting it. Excellent!
-
You’re welcome :)
If you like our theme and support, leave us a 5-star rating on Themeforest, it’s very important for us :)
https://themeforest.net/downloadsThank You so much
-
You must be logged in to reply to this topic.