Glad to know :)
May I help you further?

Hi,

– Erzen Horizontal Scroll
Please share wp-admin, and FTP info (login/ passwords) and send using “private reply”.

– Optional Sizes
Can you please explain a little bit more about it? It’ll be more helpful if you share a video or screenshot.

We’re currently working on the compatibility issue of the Codeless Remake theme with Elementor Page Builder and we’ll try to remove this issue ASAP.

We’re glad to see your feedback.

Thanks,

Stephan,
Let me Try to again Explain few things:

#2: When you select the Source as Gallery – it will be output like a Gallery Not as or cant behave like portfolio item – If you are a Web developer you know that every block or code has specific output. It may not work like you trying to do it. I am sorry if output is based on input.

#3: If you know BootStrap Grid – it has 12 columns and its 50/50 Partion (6 col and 6 col), first has a Gallery and Gallery further has total itself 4 cols – Only 3 Cols containing an image (1 Column is being Used) thats why you are seeing 4 image, now if you select an image with full width or more than 1000px – it will autometically restrict by container – not to show full size image, becuase it will distrub the over layout.

Here is Structure We are using:

Your feedback regarding our theme is welcome and it will help us to improve our work.
– We have a different vendors and different dependcies while doing a development (if you are a developer and you know that), There is no issue if you are using one Downgrade version of a plug-in, it will be updated in our next update of theme.

– Regarding our support: we have so many HAPPY Customers – you can read the feedback on our forum and as well as Themeforest Reviews.

– Responsivness and Support: We are Here and Tried to Give support so, people can convert visitor into high paid client. Our Clients are our asset, if you will grow, we will grow.

– Refund: I have seen you have only 3 issues and it can be solved – nothing so complex, its just content management.

I am sorry if it is not as per your Need or Expectation, you can read our forum how many people has feedback like that and yes you can post the features you want to have it in forum or in theme, our dev team keeps as an eye on those thread while doing next update.

Thanks,

Stephan,
Sorry for inconvenience if your demo was not imported properly. You can reach us and we can help to get import. Again there is several technical reasons in it. We are for you to make things smooth for our clients.

Look, its my opnion if a theme has 10 functions, and out 10, Two of them doesnt works for you or not according to your requirements, its doesnt means theme is bad.

I work with as a Client Success Manager, we can solve your said issues. I think it is only 1 – Yes?

Thanks,

Stephan,
I have forwarded your Ticket and Request to Concern person and they will back to you asap.

is there anything I can help you?

Thanks,

You are welcome!

Hi,
Please clarify what issue you’re facing while using the Hudson Menu.
A screenshot or a video will be very helpful.

also, please advise were you able to get refund?
if so, you may required to re-purchase the theme and share license key.

Thanks,

• This reply was modified 3 years, 1 month ago by azam.

Hi,
Please share the purchase code of the product (Remake theme) that you got from Envato and send me using private reply.

1- I have asked our dev team to update the Remake Documentation. Thanks for your suggestion.
2- For selecting Hudson header for the entire website please follow the steps given below:
wp-admin > Appearance > Codeless Header/Footer/Block > Hudson Header > Edit > display On > Entire Website > Update

Thanks,

Welcome!