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Hello,
after the last update I see the welcome screen: Welcome to Specular 4.2.4And when I click now on the button: Install Required Plugins
A empty page opens with the message:
Sorry, you are not allowed to access this page
URL: /wp-admin/themes.php?page=tgmpa-install-plugins&plugin_status=install&only_required
How can I update the required plugins?
Best,
Jens -
Hi,
Had you registered your theme? Make sure you’ve registered your theme.Thanks,
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Hi Azam,
The theme is registered, but recently the support expired. But before that happened I had already the problem with the Install Required Plugins function. I could not update it with the last update and thought it would be possible with the actual one, but the problem remained. Perhaps you can give me a hint, why this problem appears?
We anyway were thinking of renewing the support, but this is a decision the owner of the website will need to do.
Best,Jens
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Hi,
The Codeless Specular’s theme-required plugins are pre-installed and activated on your site. If I’m right you’re talking about the below sitehttps://neu.steuerberater-stamms.de/
Thanks,
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Hi Azam,
Perhaps this could be the source of the problem: We changed the website from the developer domain: https://neu.steuerberater-stamms.de/
to the final domain: https://www.steuerberater-stamms.de/Could you perhaps change the registration? Or can I do so?
Best,
Jens
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Hi,
The Codeless Specular’s theme-required plugins are pre-installed and activated on this site as well. Please refresh the site on your end, If the plugins don’t display simply share a screenshot using the private reply.Thanks,
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Hi,
The plugins do display, but I cannot do updates of the required plugins. Please have a look at my first message above.
I could send you a screenshot, but did not understand how to do so here… I will still try this.
Best,
Jens -
Hi,
Please share a screenshot or video and explain your issue more explicitly. We also recommend you, renew your support license.Thanks,
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Hi,
I would like to send or upload you a screenshot, but this form does not allow this. I tried it with Chrome and Firefox on a Mac. How can I send you a screen shot?
Best,
Jens -
Hi,
Use https://imgur.com for images and Vimeo.com for videos.Thanks,
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Your are Welcome :)
If you like our theme and support, leave us a 5-star rating on Themeforest, it’s very important for us :)
https://themeforest.net/downloadsThank You so much
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Hi there,
I have the same problem. I can’t install the required plugins. How do I solve this issue?
Best, Christopher -
I think I need to install something, as the “Codeless Slider” seems to be removed, is this correct?
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Kindly open your own tickets as we don’t reply on such tickets which are not belonging to you.
Thanks,
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