-
-
I purchased this theme as it looks good on the demo.
I have installed the theme and it is very hard to edit and looks messy on mobile.
There are lots of features missing that I would expect with a theme.
I have been designing websites using themes from theme forest for a few years so have the experience to set up and install correctly but I’m not happy with the user experience of this theme.
Please can you refund me for this theme and I will discontinue use.
Please just refund me as I have made up my mind and I can not continue to try and edit using your theme as it is so difficult. Please just refund me.
I have put a request in via themeforest, please just approve.
Thank you for your time.
-
Hi,
I am sorry for that but just look at number, we have happy 800+ Clients, who are using same. I suspect does your demo was properly setup.However, I have send your request to concern department.
Thanks,
-
-
-
Ok – Thanks!
Now concern Dept. will see and entertain the request.
-
Hi, I am still waiting for you to process the refund.
Thanks.
-
-
Username is DuskLab, request was sent on the date of my last request above.
-
-
I just need a refund, i have been waiting months and have requested this via themeforest too. Please just refund me.
-
-
As far as I’m aware there isn’t an area to view the refund requests but I did this 3 months ago. I’m getting very frustrated.
Please refund me. My themeforest username is DuskLab
Or you can PayPal me the refund to [email protected]
I need this resolved Monday, I’m getting frustrated this is still on going with no progress.
-
-
-
-
-
You must be logged in to reply to this topic.