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Hi,
I bought your theme and registered it.
When I go to import some of the starter sites, especially those with Elementor, I get an error message and it doesn’t let me import them. How can I solve?
Hi,
Please share your website URL, wp-admin, and FTP info (Username and password) and send me “using private reply” and also share
screen shot where you are facing issue.
Thanks,
Was there an answer to this? I am also having this issue.
@francescodl
Hi,
Please share WP-Admin credentials (username, password) and FTP server info as well.
Thanks,
Hi,
It seems there’s an incompatibility issue between the server PHP version and the Codeless Specular theme. Please downgrade your server PHP version from 8.0.16 to 7. x version.
Thanks,
Hi,
I’m getting the wrong password error while accessing your FTP account. Please share the right FTP credentials.
Also, authorized me to install and edit the themes and plugins.
Thanks,
Hi,
can you please try to import once again, my dev team there was error in communicating with server and it has been fixed and it should work now.
Thanks,
Hi,
We respect your time and appreciate your trust in our products. We’re working hard to find the root cause.
We’ve got the acknowledgment from our team that’s why we request you to please reset your site using the WP-Reset plugin and again try to import the Demo. Let us know the result.
Thanks,
Hi,
It seems there’s something causing compatibility or conflicting issue with your web server. However, we’ve sent an attachment email along with details to the higher management. We’ll test the Codeless Specular theme under the different server environments and will try to find the root cause and its optimal solution.
Hopefully, It’ll be fixed ASAP.
Thanks,
Thanks a lot! Now it’s working. Well done :) You are the best
You’re are welcome :)
If you like our theme and support, leave us a 5-star rating on Themeforest, it’s very important for us :)
https://themeforest.net/downloads
Thank You so much
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