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Need domain de-registered

    • 2 years, 7 months ago softwud
      Participant

      Expired

      Hi I tried to register softwud.com.au after re-installing the theme but I get the error “Code is already registered for other domain”. Could you please deregister the domain. Thanks.

      Regards,
      Paolo

    • 2 years, 7 months ago softwud
      Participant

      Expired

      This reply has been marked as private.
    • 2 years, 7 months ago azam
      Keymaster

      Done – Please use same code and let me know.

      Thanks,

    • 2 years, 7 months ago softwud
      Participant

      Expired

      Thanks, it worked. I am now able to get to installing the starter site Business 4 which I have now done but even though the install finished successfully the site is missing:
      1. The social media icons above the header,
      2. The “Our Locations”, “Telephone Number”, and “Email Address” in the header
      3. The slider

      Instead of the slider it appears to be a shortcode “[rev_slider home]”.

      Also on the Import / Export (Dummy Data) admin page under the header “Demo Data”

      it is blank. I remember that the first time I installed the theme on my other domain softwud.com there was a drop down to select which dummy data to import.

      Can you please tell me how do I fix this so the site will look like the starter site. Thanks.

      Regards,
      Paolo

    • 2 years, 7 months ago azam
      Keymaster
      This reply has been marked as private.
    • 2 years, 7 months ago softwud
      Participant

      Expired

      Hi Azam,

      The url is https://softwud.com.au/

      The Slider Revolution plugin doesn’t appear to have been installed. Isn’t this a plugin that comes with the theme ?! I didn’t change any of the plugin settings when I installed the theme.

    • 2 years, 7 months ago azam
      Keymaster
      This reply has been marked as private.
    • 2 years, 7 months ago softwud
      Participant

      Expired

      This reply has been marked as private.
    • 2 years, 7 months ago azam
      Keymaster
      This reply has been marked as private.
    • 2 years, 7 months ago softwud
      Participant

      Expired

      Hi Azam,

      Ok now I get a big black box in place of the slider with the message “Slider with alias home not found.”

      As for the business 4 slider with image and 1 & 2 below how do I get all this back ?

      1. The social media icons above the header,
      2. The “Our Locations”, “Telephone Number”, and “Email Address” in the header

      I know the first time I installed this theme on my softwud.com domain everything worked correctly out of the box.

      I would hack this all to get it working myself but I just don’t have the time to spend messing around and I need the site up and running ASAP. Thanks.

      Regards,
      Paolo

      • 2 years, 6 months ago azam
        Keymaster
        This reply has been marked as private.
    • 2 years, 7 months ago stefania
      Participant

      Expired

      This reply has been marked as private.
      • 2 years, 6 months ago azam
        Keymaster

        @stefania,
        Kindly open your own tickets as we don’t reply on such tickets which are not belonging to you.

        Thanks,

    • 2 years, 6 months ago softwud
      Participant

      Expired

      This reply has been marked as private.
    • 2 years, 6 months ago azam
      Keymaster
      This reply has been marked as private.
    • 2 years, 6 months ago azam
      Keymaster

      Please check and let me know.

      Thanks.

    • 2 years, 6 months ago softwud
      Participant

      Expired

      Hi Azam,

      It’s closer but the colour is wrong now, the font is wrong in places, there are errors in the console, and the spacing in places is wrong.

      I bought the theme purely for the visual appearance so all I needed to do is add the content. I need the site to look exactly like your sample:

      https://preview.codeless.co/specular/business4/#

    • 2 years, 6 months ago azam
      Keymaster

      please check and let me know.

    • 2 years, 6 months ago softwud
      Participant

      Expired

      Hi Azam,

      It’s been a week now and 1 thing has been fixed and nothing further done.
      I can’t do this by you fixing one thing at a time.

      If you open the link below side by side with my site you will clearly see all the defects which are numerous.

      https://preview.codeless.co/specular/business4/#

      The link is your live preview of the theme with the business 4 starter site and demo data installed out of the box.

      The very first time (2 – 3 years ago) I installed your theme it worked first time and I got a site that looks exactly like the live preview link.

      There is clearly something wrong with the latest installable files you provide, since I tried to install the same them installable file on a VM on my computer and I get the same half baked version of your theme.

      I can import the starter site but when I try to import the demo data (which contains half of the content that is missing) the drop down where a user can select the type of demo data to import is missing.

      I can see that you have fixed some things by manually entering the missing content because the underlying HTML generated is clearly different, a case in point is the “Welcome to Specular – Corporate & Business Demo” text at the top. Unfortunately this doesn’t fix the problem because by entering the text into a text widget the text is wrapped with <p> and tags and the CSS for these tags pushes the rest of the layout out of alignment.

      These sort if fixes leave me open to the whole theme breaking again when a theme update is installed in the future.

      I expected that all I would have to do is install the theme and I would have a site that looks and functions correctly like the link above.

      Could you please just reinstall the theme and data so that this is the case.

      If you need access to the cpanel admin I can provide that.

      Thanks,
      Paolo

    • 2 years, 6 months ago azam
      Keymaster

      Paolo,
      Please check your web server fulfills the below characteristics at least value.

      memory_limit = 256M
      post_max_size = 64M
      upload_max_filesize = 64M
      max_execution_time = 300
      max_input_time = 1000

      Thanks,

    • 2 years, 6 months ago softwud
      Participant

      Expired

      Hi Azam,

      I’ve finally been able to get the settings modified to:

      memory_limit=512M
      post_max_size=128M
      upload_max_filesize=128M
      max_execution_time=300
      max_input_time=1000

      and I’ve installed a new instance of WP v6.1 at url

      https://softwud.com.au/production/

      and I’ve installed the theme zip file.

      Could you please deregister the softwud.com.au domain so I can attempt to
      register the domain again and install the business starter site again. The
      product code is the same as before. Thanks.

      Regards,
      Paolo

    • 2 years, 6 months ago azam
      Keymaster

      Paolo,
      Please share your purchase code and website url using “Set as private reply”.

      Thanks,

    • 2 years, 6 months ago softwud
      Participant

      Expired

      This reply has been marked as private.
    • 2 years, 6 months ago azam
      Keymaster

      Hi,
      Please try it now and let me know.

      Thanks,

    • 2 years, 6 months ago softwud
      Participant

      Expired

      Hi Azam,

      I tried installing the business 4 starter site with the woocommerce plugin selected as well and I get the message “Something went wrong while installing the necessary plugins.

      Hi! It seems there is a configuration issue with your server that’s causing the import to fail.

      The error log https://softwud.com.au/production/wp-content/uploads/codeless_theme_onboarding.log

      showing:

      [08/Nov/2022:09:34:01] (I): WordPress Instance Info:
      [08/Nov/2022:09:34:01] (I): Home URL : https://softwud.com.au/production
      [08/Nov/2022:09:34:01] (I): Site URL : https://softwud.com.au/production
      [08/Nov/2022:09:34:01] (I): WordPress Version : 6.1
      [08/Nov/2022:09:34:01] (I): Onboarding Version : 1.0.0
      [08/Nov/2022:09:34:01] (I): Multisite : No
      [08/Nov/2022:09:34:01] (I): Server Info : Apache
      [08/Nov/2022:09:34:01] (I): PHP Version : 7.4.32
      [08/Nov/2022:09:34:01] (I): HTTPS : Yes
      [08/Nov/2022:09:34:01] (I): PHP Max Execution Time : 300
      [08/Nov/2022:09:34:01] (I): PHP Max Input Vars : 1000
      [08/Nov/2022:09:34:01] (I): Max Upload Size : 134217728
      [08/Nov/2022:09:34:01] (I): Plugins:
      [08/Nov/2022:09:34:01] (I): [PLUGIN] Template Library and Redux Framework : v4.3.20 (Extendify)
      [08/Nov/2022:09:34:01] (I): [PLUGIN] Codeless Framework : v1.0.5 (Codeless)
      [08/Nov/2022:09:34:01] (I): [PLUGIN] Codeless Starter Sites : v1.0.4 (Codeless)
      [08/Nov/2022:09:34:01] (I): [PLUGIN] Contact Form 7 : v5.6.4 (Takayuki Miyoshi)
      [08/Nov/2022:09:34:01] (I): [PLUGIN] Custom PHP settings : v1.4.5 (Cyclonecode)
      [08/Nov/2022:09:34:01] (I): [PLUGIN] Envato Market : v2.0.3 (Envato)
      [08/Nov/2022:09:34:01] (I): [PLUGIN] Site Kit by Google : v1.86.0 (Google)
      [08/Nov/2022:09:34:01] (I): [PLUGIN] Limit Login Attempts Reloaded : v2.25.8 (Limit Login Attempts Reloaded)
      [08/Nov/2022:09:34:01] (I): [PLUGIN] Yoast SEO : v19.9 (Team Yoast)
      [08/Nov/2022:09:34:01] (I): [PLUGIN] WP Super Cache : v1.9.1 (Automattic)
      [08/Nov/2022:09:34:01] (P): Installing woocommerce.
      [08/Nov/2022:09:34:50] (P): Activating woocommerce.
      [08/Nov/2022:09:34:56] (P): Installing contact-form-7.
      [08/Nov/2022:09:34:56] (P): Activating contact-form-7.
      [08/Nov/2022:09:34:56] (P): Installing mailchimp-for-wp.
      [08/Nov/2022:09:35:08] (P): Activating mailchimp-for-wp.
      [08/Nov/2022:09:35:08] (P): Installing js_composer.
      [08/Nov/2022:09:36:24] (P): Activating js_composer.
      [08/Nov/2022:09:36:24] (P): Installing specular-wpbakery-addons.
      [08/Nov/2022:09:36:56] (P): Activating specular-wpbakery-addons.
      [08/Nov/2022:09:36:56] (S): Installed and activated plugins.

    • 2 years, 6 months ago azam
      Keymaster
      This reply has been marked as private.
    • 2 years, 6 months ago softwud
      Participant

      Expired

      Hi Azam,

      Yes, go ahead and reset the Installation. There is nothing there at the moment.

      Regards,
      Paolo

    • 2 years, 6 months ago azam
      Keymaster

      Please check and let me know.

      Thanks….

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