Hi Azam,

Go ahead and update all the plugins.

But when will the issue be resolved? you keep avoiding this question several times.

And i still havent heard a date when the issue will be resolved. This now about the 4th of me asking

In my message a week ago I told you can update…….

And as mentioned before we didn’t update because the updating the kirki plugin would break the site.

-edit-
scrolling through the thread. I even gave you a go ahead 3 weeks ago. Just do what you need to to get it fixed it’s been 2 months…

• This reply was modified 2 years, 6 months ago by GTP_Dutchy.
• This reply was modified 2 years, 6 months ago by GTP_Dutchy.

So like mentioned previously i have multiple sites running this template how do i go about updating them?

epecs.eu
roelofsmetrology.nl
beginmeta.nl

Upgrading Kirki 3.19 to 4.x breaks them. How do i solve this?
Do i need to make a separate thread for all the sites?

Can you answer my last question?

In the meanwhile i’ll let the owner of the site test it once i’ve got a response i’ll let you know.

One thing isn’t fixed though if you’ll visit the beelden page through the menu on mobile after a view images, all images are stacked on top of each other.

It doesn’t stil showing pictures on to of each other.
How can i share a movie or screenshot?

Also can you please answer the previous question?

I’m most definently not going to renew support. The way this was handled caused a client to take his business elsewhere. And now you ask me to pay for what…. Losing more clients?

It’s not my fault that the template / plugins you’re using breaks things. This has nothing to do with needing support. I’m just asking for a functioning product for the money that has been paid.

Besides that i already asked for instruction on the proper steps to update things. This way i don’t have to wait for two eternities to get something done here or my clients to disappear

I made a backup yesterday and switched DB’s. The connection to the db is fine now. I’ve left the debug on in wp-config.

Yes that should be it for now. Although i’m dissatisfied with this whole proces i still like to thank you for getting things done in the end.

Hi what do you mean with the patch or instructions? I don’t think i have

Yeah sure, I’d like to fix this myself next time.

Okay, than give me the instructions