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Hello,
I see this is a common issue that the slide are not displayed correctly in element or and preview.
It would be appreciated if you could help me out swell :)
Thanks in advance and best regards
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Hi,
Please share your website URL, wp-admin, and FTP info (Username and password) and send me using “Set as private reply”.Thanks,
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Hi,
everything works fine now!
Thanks for the quick and great support – really pleased with your theme so far!
Best regards
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Hello again,
although the slider are working now, I can’t edit footer or header anymore, also in the preview error code 404 shows?
Thanks
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Hi,
it works again! Thanks again for the quick support.
Best regards
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Hello,
sorry to bother you again but the sliders are again not working, could you please help again and maybe provide an explanation why this happens again?
Thanks
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Also the header/footer can’t be edited again, so I’m experiencing the same two issues that were already fixed..
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Hi,
are you making any significant changes?
or you have restore the previous website from backup?otherwise it shouldnt happen like this.
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Hi,
I noticed that today Elementar was deactivated for some reason, maybe that’s the reason?
Thanks
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I saw the option to edit the pages with Elementor wasn’t there anymore so I went to Plug-Ins and it was deactivated, idk how since it worked when I left work yesterday.
Could you see if you can fix it again please?
Thanks
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Hi,
For the time being please dont update the elementor and check both things and let me know.Thanks,
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Hi,
hi I found the issue: Elementor fails the auto-update so it gets deactivated, I now turned off the auto-update, could you help me one more time with the sliders and header/footer please – then there shouldn’t be an issue in the future anymore.
Thanks
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Hi,
the sliders work again thanks. But when I try to edit the header/footer I get this message again: “Sorry, the content area was not found in your page. You must call “the_content” function in the current template, in order for Elementar to work on this page.”.
Thanks
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Hi, could you maybe just tell me what you do to fix it since, this issue with elementor happened again and I don’t always want to bother you.
Thanks
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Hi I did, but the slider are again not working since it tried updating before I messaged you
Thanks
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Very Strange to me…anyway!
Let me try another Trick and will back to you.Thanks,
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Hi,
can you please provide me FTP info?
Ask your hoster company to provide you.Thanks,
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Hi,
it works thanks, I hope this won’t happen again from now on.
Thanks
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