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Unable to import demo

demo import
    • 2 years, 7 months ago seymoorefrog
      Participant

      Expired

      Hi there
      I’m an experienced web dev and have worked with many themes. Having said, my install is over the recommended settings for all vars and I still can’t uplaod your demo. Is there a manual one I can use instead of using your installer? Its hanging at the same spot everytime

    • 2 years, 7 months ago azam
      Keymaster
      This reply has been marked as private.
    • 2 years, 7 months ago jhodgins1835
      Participant

      Expired

      I have downloaded your latest theme called Livecast when i go to install the demo data is comes up with error: error (500) is there anyway i can manual upload the demo data var FTP?

      I have delete this many times and try again and still the same error, any chance of the demo data i can download and manual install?

      Jack

    • 2 years, 7 months ago azam
      Keymaster

      please check your web server fulfills the below characteristics at least value.
      Php Version: 7.4.X and then let me know.

    • 2 years, 7 months ago jhodgins1835
      Participant

      Expired

      All my hosting package is running on V8.0

    • 2 years, 7 months ago azam
      Keymaster

      Please get downgraded to php 7.4.x

    • 2 years, 7 months ago jhodgins1835
      Participant

      Expired

      I am now downgraded to php V7.4 and all working well now thank you

    • 2 years, 7 months ago azam
      Keymaster

      welcome :)

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