Text under each ohter on posts

shortcodes does not work text under each other

- 9 years, 1 month ago Kevin W
  Participant
  Hi all,
  
  When I write a post and I use “Visual Composer” a lot of words came under eachother…. Now you think why I’m using “Visual Composer”, cause it’s easy to use on posts aswell.
  
  Second question;
  The Insert Shortcodes (blue-white CL avatar) doesnt work at all. I can click on it but nothing happend…
  
  Who know what to do?
  
  Visual Composer ánd Tower theme are up-2-date
  
  This topic was modified 9 years, 1 month ago by Mirela.
- 9 years, 1 month ago Mirela
  Participant
  
  Hello,
  
  Sorry but you can not use Visual Composer in post text editor. The shortcodes on the other hand, do not have any issue in displaying. What element of the shortcode button did you try?
  Please send us your wp credentials in a private reply. So we can give it a closer look.
  
  Best regards!
- 9 years, 1 month ago Kevin W
  Participant
  
  This reply has been marked as private.
- 9 years, 1 month ago Mirela
  Participant
  
  Hello,
  
  You have an error in your site. Please see screenshot. Make sure you have all necessary access rights in your site files. Also disable all third party plugins as one of them may be conflicting with the shortcode scripts. Enable one by one to find the culprit.
  Let us know.
  
  Best regards!
- 9 years ago Kevin W
  Participant
  
  This reply has been marked as private.
- 9 years ago Mirela
  Participant
  
  Hello,
  
  Sorry for the late reply.
  Please update theme to it’s latest version. I’ll login and check again if the issue persist.
  
  Best regards!
- 9 years ago Kevin W
  Participant
  
  Hi
  
  Its on latest version
  
  Still text under eachother.
  
  Thank you
- 9 years ago Mirela
  Participant
  
  Hello,
  
  The theme does not have this issue. You have a script interfering with theme files. Please find the folder marked in this screenshot, in your root directory and delete it.
  Let us know.
  
  Best regards!
- 9 years ago Kevin W
  Participant
  
  This reply has been marked as private.
- 9 years ago Mirela
  Participant
  
  Hello,
  
  I fixed it.
  Please check your site.
  
  Best regards!
- 9 years ago Kevin W
  Participant
  
  This reply has been marked as private.
- 9 years ago Mirela
  Participant
  
  Hello,
  
  Sorry for the late reply.
  The site you send us does not have Tower theme any more. I did fix the issue. You should probably clear cache and refreshed it. However, let us know if you need our help in the future, if you decide to keep working with our theme.
  We hope to have you back.
  
  Best regards!

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