Please share the screen shot – i think it requires tiny customization.
Just confirm me back with screen shot, i will do it.

Thanks,

Hi,
Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.

PS: Take the backup of your website, Just in case you should able to restore back to current state.

Thanks,

I am sorry, no at this moment.