I checked and I have this configuration :
all the characteristics are met, as you can see on the plugin “PHP Info” that I have just installed.

The import of the default demo datas are sucked at 65% for un unknown reason.

Hi,
Sorry I just increased the amount of ressources available for the website, that is the reason why I needed to restart it, but everything is up and running, you can try again please ?

Hi, Yes it is: DEFAULT (ALL MAIN FEATURES)
Thank you so much for your help

• This reply was modified 10 months, 2 weeks ago by maveerick.

Hi sir as I answer above I chose the default demo which is on the following link:
https://preview.codeless.co/tower/default/

It is the very first one, first line first demo on your link.

• This reply was modified 10 months, 2 weeks ago by maveerick.

Hi,
Now I cannot even login to my website, can you update me on the situation ?

I checked but this is not the “default” demo
it should look like the above link, and I still cannot login

• This reply was modified 10 months, 2 weeks ago by maveerick.
• This reply was modified 10 months, 2 weeks ago by maveerick.

Good morning Azam,
I wonder if you or your colleagues can help me to settle my website, exactly as per the demo corresponding to my needs and which is called “DEFAULT (ALL MAIN FEATURES)” on the following link that you sent to me:

https://preview.themeforest.net/item/tower-businessdriven-multipurpose-wp-theme/full_screen_preview/11941335?_ga=2.227504989.1796892602.1704739506-1876160704.1682435801

The final layout including the demo content should be exactly as per the following link:

https://preview.codeless.co/tower/default/

I would be really thankful if that is in your ability.
I struggle to settle it and still don’t know the reason why it is not working.

Moreover now I don’t even have the WP-admin access to it.

Can you restore my user access ?

Finally it is becoming urgent as the choice of a WordPress template and YOUR template has been made in order to save some time, otherwise we would have done it by ourselves.

Thank you for considering my request ASAP.

Please let me know if you are not qualified to do it, so at least i can take the appropriate decision,

ok i didn’t saw your last answer I’ll be waiting then

• This reply was modified 10 months, 2 weeks ago by maveerick.

Please Azam;
It is better but obviously still not the same, you are not able to copy a Web page ?
it is definitely not the same, even though it is closer to the one you made yesterday.

Dear Azam;
I am sorry but as the issue is not fixed and I cannot obtain the template and layout I need, I would like my purchase to be canceled and to be refunded please.

Since I cannot start working on it, I will need to get another theme, thanks to you i will need to be up all night long.

Moreover, I still cannot login to my website and will then need to reset the database and the installation… you guys made me lost 24h… I think it is enough to wait for a wordpress template to be settled as per the demo pages..

It is not my first website…

OK Azam, now it is enough, you made loose too much time already, I do confirm my wish to be refunded, the product doesn’t correspond to the one I bought.

You ask me to check, but it is obvious that it is not the same as per the demo, if you are not able to see it by yourself I cannot help.

for the login, you clearly modified the login credentials, as mine doesn’t work and I cannot do anything in the website, this is also a very basic understanding of WordPress processes.

I AM NOT ABLE TO LOGIN AT ALL.

To conclude:
1) The product I received is not the one I bought.
2) The support is not able to play a basic 2 years kid’s game of comparing to images or pages and to look for the differences, moreover, it is in the professional engineering world called verifications and validations, performed throughout a test campain.
3) You said that your abound to not touch any thing other than the one requested by the user, EXCELLENT, the problem is that it is not what you have done, as you obviously changed the login…

THIS IS CLEARLY NOT ACCEPTABLE, so please by sensed and reasonable, cancel my purchase code, all my rights to use the theme and refund me, otherwise I will unfortunately need to take actions against you, which will obviously not be on my charged.

I give you 5h..