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I’m trying to enter a new Purchase Code and the correct email for theme registration in /wp-admin in the Specular Home tab. Always with the result “please wait”. Left it running for several hours and still no response.
The problem is with the project on the website https://www.servis-dopravniku.cz/
Please remove the problem. Thank you.
M.
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M,
Please share your purchase code using private reply, let me check whats happening. -
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Hi,
Please try to use same purchase code and let me know.Thanks,
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Hi,
Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
Kindly send this information using the โSet as private replyโ option to ensure the security and privacy of your data.Thanks,
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I didn’t know if the problem was with you or with the hosting provider. So I bought another domain and made a new hosting to try. The problem is exactly the same. Therefore, it is clear that the problem is definitely on your side and the template is useless for me. How do I proceed to get my money back?
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Hi,
did you bought Webhosting or Domain name, if Webhosting did you bought same company or Different one? -
Of course, from another provider so that it makes sense. For a provider where the template has historically worked normally.
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Hello,
I have tried to activate it but the problem is with your hosting provider that block the ongoing request to our server
This is the error:
POST http://servisdopravniku.cz/wp-admin/admin-ajax.php 500 (Internal Server Error)
Please contact your hosting provider and ask them to check the error logs and remove any firewall or configuration that creates this issue.
Thanks!
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