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Cowidgets
    • 1 year, 1 month ago Kenny Shum
      Participant

      Expired

      I am installing the theme “Remake” on a new website which not published with DNS.

      When I click the “Setup Now” button, I got a message “Sorry, you are not allowed to access this page.”. I had tried to install all required plugins and remove all plugins.

      Could you help me to fix this problem?
      Thank you very much!

    • 1 year, 1 month ago azam
      Keymaster

      Hi,
      Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
      Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.

      Thanks,

    • 1 year ago Kenny Shum
      Participant

      Expired

      I found that not only plugins, “Import Data” is but also need to install.
      Otherwise the “Setup Now” button will not work and no warning

    • 1 year ago Kenny Shum
      Participant

      Expired

      After installed sample data, my pages will have a black layer cover (loader).
      How to fix it?

    • 1 year ago azam
      Keymaster

      Hi,
      Just Remove third party plug-in if you have installed.

    • 1 year ago Kenny Shum
      Participant

      Expired

      Hi Azam

      I have disabled other plugins and not work.

      On the other hand, the theme plugin “Cowidgets Elementor Addons” cannot be installed.
      It displays error message “Something went wrong with the plugin API.”.
      Does it cause failing displaying page?

    • 1 year ago azam
      Keymaster
      This reply has been marked as private.
    • 1 year ago Kenny Shum
      Participant

      Expired

      I have disabled all other plugins and installed your Cowidgets plugin, but the pages still black. If I open a preview of a Elementor at backend, it also display a black screen but a moving curve appear.

    • 1 year ago azam
      Keymaster

      Hi,
      Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
      Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.

      Thanks,

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