Hi,
Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.
Hi, I have the same issue. I’m trying to find the solution in the forum, but I don’t find it. Can you hellp me, please? I also have all the credentials. Thanks!
Hi,
Please provide us with your FTP information (username, password, Protocol, Port Number, Server/IP or Hostname)?
Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.
Why haven’t you worked on this issues and why is any solution to this private? For the past 7 years i’ve had to deal with many issues with your plugins crashing my clients sites!
@javierrz Bro, there are no solutions or instructions that you could follow. I gave them full access to WordPress and ftp. I don’t know what they did, but it resolved the issue partially.
The worst part is that for some reason the plugin is auto-updating i can’t find a way to stop that because Version 1.1.1 works with no problem. Hate working with Codeless.
I’m not creating a ticket. I’m done with you. I’m replacing this theme at my own cost. I blocked every single file on the server and installed every single plugin to prevent your stupid Cowidgets – Elementor Addons from updating to version 1.1.2 that has the problem, and is still auto-updating.
You are a menace to the stability of any site using your themes. Learn from Qode Interactive, Avada and The7. They know how to make themes, plugins and fix issues for all the users with general updates instead of individual fixes going through every user’s ftp files.
