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Hi,
My website has turned black, whitout any kind of explications. Each time I try to edit a page with Elementor, I get Error 500. My Host domain service told me that everything was right on their side. The same from the WordPress support. Everything’s pointing out the theme “Remake”. Could you please help me on this ?
Thanks a lot, by advance.
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We are experiencing the same problem. On a completely blank brand-new WordPress install the theme does not render due to errors in your support plugin.
Warning: Undefined variable $elementor_instance in PATH/Local Sites/SITENAME/app/public/wp-content/plugins/cowidgets-elementor-addons/inc/class-cowidgets.php on line 328
Please fix this asap – your theme is broken with the current WP version!
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What does means the little “Expired” under my UserName ?
I still ain’t got any answer…Has my Ticket been taken into account ?
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Expired means Codeless may not reply to you because your support agreement with them has expired.
Our support has been renewed, however we have not had a reply from the Codeless yet either.
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Hi,
Please rest assured we have taken account your request and kindly each person should open his own request and share there issue and info there.
And also please renew your support as well.
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Hi,
Could you please send the link to renew our support with Remake theme.
I can’t find it.
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Ok done… ! I just renewed the Support for my “Remake” WordPress Theme…
( Invoice:IVIP54202618 and Invoice:IVHF34838414 )
So, I’m waiting for your help now…
Thanks a lot by advance. -
Hi,
is it possible to open a new ticket and send us login credentials?thanks,
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You can find all my informations on my profile. Should I really post it on a new Topic ? Would it be safe ? How can make it only visible by your team ?
Sorry for asking…- This reply was modified 1 month, 3 weeks ago by jidee.studio.
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Hi,
Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.Thanks,
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